November 2023 by jimbo Star
Utter rubbish service gone those good old days when you had good customer service with a smile and friendly approach lol
October 2023 by Ian Richards
Go in with my stepson who's 15,,his choice he loves it not my bag at 54 yrs!!,,,great place to se him smile
September 2023 by Jas Mina
Women behind the till not paying attention left the security alarm plastic on without taking it off
August 2023 by Anthony Colstock
Shocking. I spent the day trying to order a pair of trainers for my grandson. Checked the shops, sorry we don?t have them but you can order them online. I then head on line and yes, they are there. But, having tried several times, submitting my bank details online, which I?m not a friend of. I?m then left checking my bank account to see if the money had been taken.I then go looking for the good old Customer Service, but they don?t have one ( what?s happening). I then call a number of shops who all say they don?t have the shoe and as much as I tell them about the issues I?m having, all they are telling me to do is to go online. ?????. In the end one helpful store member said that if I can come in they will order them in store but can?t do it over the phone ????????????????????.Only because of my grandson. I then make my way into Birmingham City Centre to order from the store as the staff member couldn?t take the order over the phone. In total it cost me the 10% discount, rail ticket and delivery..Joke.. won?t be doing that again.. shocking service. And the only reason why I?m giving a score is because my grandson got the show he wanted. Well let?s hope that comes in one piece.But won?t be rushing back to shop with these guys .. shockingTony C
April 2023 by Zeheer Khan
Tried ringing the bullring store few days in a row each time rings out no answer! placed an order online had no email or text confirming status of the order! Really annoyed with their service it?s shambolic! If there was an option for 0 stars would have gladly selected that.
August 2022 by Reece Elwell
Staff are very helpful and and this store is just good all around no confusion and Quality affordable sales ?
July 2022 by Greg Cieciel
Good choice of footwear different brands. Affordable prices, lots of discounts and sales.
June 2022 by teddy smith
I have never shopped anywhere where the staff have know interest in being there at all, the young men only have one interest and that's looking and chatting up the female customers, never will I even go in the store again!
May 2022 by Justice
Really terrible customer service fat girl didn't want to give me a refund on a faulty item that hadn't been worn.waste of time go to jd a little better not much.
May 2022 by Kiran Najib
Staff are helpful. Not much in junior range.. but quality fits non the less
May 2022 by therealdmk
Quick and good service not a very wide array of fashionable shoes
May 2022 by Izzadin Abdullahi
Quick efficient service. The staff were very friendly
May 2022 by Daniel Da Silva
Easy to buy, nice service costumer.
February 2022 by kassem Said
Seems very dark and dingey inside could do with more friendly lighting .
August 2021 by Muhammad Basil Ahmed
This a great Footasylum store located in Bullring, here you can shop in-store and also collect your online order from here. The staff who walk around are numerous and kindly offer you assistance. There is a large variety of clothes, jackets and trainers which you can explore in store.
