November 2023 by Alia Zainal
My partner and I went to multiple jewellers around the jewellery quarter searching for a specific stone. Every other stores that we went to were not accommodating and was trying to push us into buying a different type of stone ?because it has the same colour? which was not what we wanted.Our experience with GL Bicknell & Sons was outstanding from the moment we chatted with the gentleman who was standing outside (I apologise for not getting his name!). He was so friendly and welcoming which made us want to go inside.Then we were seen by Nathaniel who was very knowledgeable, honest and patient. Explained to us the pros & cons of every design, gave us recommendations and the whole 9 yards. Most of all, he was not pushy!Not only that they gave us a discount, we ended up with a bigger carat than what was first purchased at no additional cost!Thank you ever so much! We are so in love with our ring and its more stunning in person than we thought it would be. We would not hesitate to recommend GL Bicknell & Sons and will definitely go to them for our future purchases.- Connor & Alia Williams
October 2023 by Rachel Dale
I came to Bicknell?s in the search of a very special pendent to mark my recovery from cancer, I had my heart set on a pink diamond. After visiting a number of jewellers I had found no one wanting to help as it would be a special order. Trish was wonderful, from the start she said it?s difficult but we can make it work, her patience when helping me work out how I could get what I want was endless and she was extremely honest in what I could and could not have to ensure that I had the best result, at no time was there any pressure to buy. I am delighted by the final result and now have a very special piece of jewellery. The service was second to none, she even had the workshop put an extra inch on the chain as an adjustment so I can wear the chain at two lengths which was a lovely surprise, this is the detail she went to to ensure I was 100% delighted with my purchase. THANK YOU ?.
October 2023 by Brad Hendry
5* service and a great price. Got my engagement ring from here and from the start Trish and Jack were great, really friendly and patient. They offered me lots of different diamond/ring options to suit my budget with honest opinions, had the ring made within 2 weeks as I left it till quite late so were lifesavers! Couldn?t recommend this place any more, really good experience.
April 2023 by Roopinder Deu
The best experience and cannot recommend this place highly enough. Trish took care of us from Day 1 from when we were just browsing till the very end for collection. I thought I knew what I wanted but soon realised once I tried it on that it wasn?t the one. Trish let me try on anything that caught my eye which helped narrow down what would suit me. Trish quickly understood my style and preferences, and helped me find something I absolutely love. As I can?t wear stones for my day job, Trish quickly found something for me to wear alongside the main ring, but also by itself for daily wear. I?ve therefore ended up with something completely unique that everyone loves. Trish sized both of us up perfectly for our wedding bands too, so collection day was super easy. We have nothing but praise for Trish and her help in getting us our pieces so seamlessly. It?s always a lovely vibe in store, the whole team are lovely including Nathaniel and the gentleman on security. Thank you guys so much
April 2023 by Sam Sahota
We had the absolute best experience, picking out and engagement ring and wedding bands with Trish. The whole experience was amazing from start to finish.We could not be happier. Trish made us feel like she had known us for ages, and helped guide us with grace. No job was too big or out of reach.I can whole heartedly recommend Bicknells!
March 2023 by Richard Williams
After a morning on the hunt for a 'special birthday present ' we finally found our diamond experts of choice in Nathaniel at Bicknells. He listened carefully to our expectations and patiently went through the various options. Nothing was too much trouble and my wife and I felt assured with his expertise and high standard of service. I can highly recommend that you're in safe hands at Bicknells. Thank you.
March 2023 by Elliott Chapman
Amazing experience with G L Bicknell & Sons. Nathaniel served us and was absolutely fantastic, guided us through the entire process and had a huge amount of expertise! We had been to a number of jewellers in the area and the service provided by Nathaniel was really a cut above the rest. The ring we got, the service and the after care have all been superb!
March 2023 by Ravinder Khuttan
Nathaniel was a huge help when buying an engagement ring. He gave us alot of information and engaged with us in a friendly way. We went back for our wedding bands as we were very happy with the experience.
January 2023 by Louise
We are very glad Bicknells was recommended to us. Nathaniel guided us through the whole process and was great, really knowledgable, patient and completely listened to what we wanted. We had no idea there were so many things to consider when buying a diamond ring. We cannot wait to pick it up!
December 2022 by Matthew Kirkpatrick
I've recently upgraded my wife's engagement ring with a diamond halo.Big thank you to Azad and Adam for their help and advice along the way, the ring looks absolutely stunning!Most importantly they were able get the ring back to me just in time for Christmas so my wife could open it on Christmas day.Can't wait to see her face when she opens the box ?Thanks!
December 2022 by Jamie Thompson
Exceptional service when buying an engagement ring! Azad was helpful, informative, kind and put me at ease through the entire process! Thank you again to Azad and the whole Bicknell?s team.
November 2022 by Nadim
It was a great experience buying our engagement and wedding rings from here. Azad kept us in the loop which made things a lot less stressful. I would highly recommend Bucknell & Sons to anyone.
October 2022 by Lucas Hope
Bicknell's jewellers have provided an excellent service to me. The expertise of the colleagues, especially of Nathaniel has helped me so much. Nathaniel made me feel much more than customer and gave me a great service on the item I brought. 110% would return and definitely telling my friends to exclusive buy jewelry from Bicknell's jewellers and give it a 10/10 rating.
June 2022 by Reece Gordon
I came to G L Bicknell & Sons looking for a bespoke Engagement ring for my soon to be fiancée and prior to choosing them I must have visited every jeweller on all of the Jewellery Quarter to get an idea of prices, service and quality of the stores and team working them.I must say that Bicknell excelled in every category, they provided me the highest quality service with great information such as the type of Platinum they'd use and advice on the diamond dimensions that would work well with my ring design. They had the fastest lead times by far on my custom design whereas the next best lead time jeweller around would have taken 3x longer to produce my ring. Finally they are not out to take as much money from you as possible, I told them my budget range honestly half expecting them to hard sell me the max of the range as many stores do but they didn't try and max it out for no good reason and instead were entirely focused on producing the best ring within the budget with no need to excessively increase my cost.When I shared with them my designs I had for the ring they had a CAD design up in no time to give me an idea of what it would look like and gave me an opportunity to make any adjustments I saw fit at this stage.Throughout the whole process I dealt with a wonderful employee called Azad who guided me well and always had my best interests in mind. Each subsequent visit to the store I was made to feel valued and felt like Azad and the rest of the staff actually cared about me as a customer even after the point of sale which was great.Overall I would say that G L Bicknell & Sons are the best you'll find and highly recommend going inside to take a look and speak to somebody on the team!
June 2022 by Chris Box
We bought my wedding ring from G L Bicknell and they made my wife?s wedding ring from a family heirloom in the mid-80?s. Good to see they are still in business and getting great reviews almost 40 years later. ?
