January 2024 by Warren Tullett
This store doesn't exist, it has never existed here. Was directed to this yesterday, only proceeded because I thought maybe it was a new store open. Navigation ends at battery retail Park carpark with no GAME store in sight, I have already suggested it be removed from Maps but this hasn't been done. That's why there are no photos of the entrance or building exterior because it doesn't exist, one photo even shows the place marker in front of an entirely different store. Please remove this it is unhelpful and misleading why waste peoples time and fuel?
June 2023 by Snorlax king
Got Arceus Ultra-Premium collection £99.99 & Mario Chess Tin Edition £29.98 & the dude behind the counter said it was £132.97??? I asked him why it's over £130, as it should be below. He try to negate it off by saying there's a 10% discount as a member. I said but why is it £3 more?? He said "oh, there is a £3 membership on it & gives u 10% off", i replied "I hardly even shop here, why do I need a membership?" So he removed the membership & charged me the price I was gonna pay. Mr retail man, this isn't ur local India Tech Scam Call Centre by adding membership that u never even asked me about. At least try to upsell ur membership by telling me the benefits, instead of trying to scamming me. I know u got targets & commissions, but trying to scam customers is a NO NO. Won't be returning to this Selly oaks branch anytime soon, and this dude needs to be investigated for miss-selling. As I sell insurance for a living, u think I'm gonna add extra insurance add ons to my customers that their not aware off? As my company is FCA regulated. It was done on 2nd May 2023 at 11:44AM. Every customer that this dude has server needs to be check for miss selling memberships. Avoid the dude and place like a plague ? If only I could give em a zero ? I would!
February 2023 by Louise Mcbride-hogbin
Absolutely shocking customer service from the actual manager, will not use the branch again Birmingham town centre Game on the top floor of sports direct is much better option, staff are awesome!
October 2022 by Carly Aldred
Whenever I go to this game in particular I always leave happy. I got served by Ethan today and he is very knowledgeable and always give fantastic customer service hence why I always come back. All the staff are very helpful and I always love my experience thereThankyou guys always a pleasure.
August 2022 by Dalip Kular
Good Quality
April 2022 by John James
Was browsing the isles in garments they sell then I hear over the radio not very discreetly watch the guy in black jeans and black hoodie????? Was a tad annoying as I was Litrally seeing if they had Pokemon stock pmsl!!!!!
October 2021 by Wild Coyote
There's a game in bullring down stairs so I don't need to go to the same shop I tell about my one the games are expensive it's because you buying it bran new and the games only been out couple weeks there's a deal where you can buy 4 or 5 games together for a special price it's worth doing that or just by one they got playstation 4 Xbox Nintendo switch you might get a employeey walk over to you can I help you there good like that I think they still do loyalty card I haven't got one but what you can do with it no idea
May 2021 by Wires For Wings
Absolutly amazing part of my gaming life for many years. Wonderful staff who are willing to help and talk about the right game for you. I was told it is closing down and it is devistating to know. I hope the team get on their feet and do well in life. The area managers that made this call need to remove themselves from their current positions as they have no idea what they are doing and how much the staff mean to local gamers.
May 2021 by Craig A
Shop has moved to Selly Oak, no notice at all on Google. Not GAMEs fault but would have liked to know before I went there to buy something and the store was empty.
February 2021 by Joe O'Rourke
Buy games and pre orders from this store and never ever have any problems, very friendly staff and the service is just the best! Keep it up ??
February 2021 by Mark Trezise
Great customer service allways with this store, all staff are extremely knowledgeable and helpfull, got give a big shout out to Laura allways solves my dilemmas, thanks guys
September 2020 by Samuel Mitchell
Game is always pretty chill to go to. Staff are friendly. Know what they're talking about and as most of the staff are gamers anyway its nice to have a natter with them. I do think the company as a whole push their add on services at you a bit though.
July 2020 by Shelley Windridge
Amazing store. Brilliant staff. Extremely knowledgeable. Very friendly staff more than happy to help
July 2020 by Katie
It's fine not really my cuppa tea but I went with my little brother to get something with his birthday money
September 2019 by DAMIEN .
It's a pretty decent place to get games if you like seeing the games in person. They sometimes have good offers.