November 2023 by Dantanas Hair Salon
Great post office, always use for sending letters/parcels. Friendly staff, 5 stars
September 2023 by MIKE BURKE
Brilliant service very helpfulAnd pleasant(even when under pressure)
July 2023 by Amanda Wilson
The older Asian lady and older blonde lady who work at the post office counter are so rude and abrupt. I have had to use them quite a few times in desperation and every visit is unpleasant. They should find alternative jobs if they don?t know how to be civil when dealing with the public. I know everyone has an ?off? day but these take the biscuit! A smile wouldn?t go amiss and civility costs nothing.Service isn?t that special either, every thing seems like a chore to them and is met with a sarcastic response. It?s not just me , neighbours I?ve spoken to have said the same .Won?t be using there again until they take some happy pills! If I could give no stars I would.
July 2023 by Steve harrison
Sour faced and ignorantBoth blond ladies act as if they are better then you you will wait without any apology until I am ready to stop talking to my colleagues then I might serve youUnfriendly borderline rude and slow and incompetent. Would not smile if they won the euro
May 2023 by Colleen O'Kane
The post office shop has reopened after refurbishment April/May 2023.A bottle of 19 Crimes white wine was £7.50 pre shutdown, since it's reopened I went in today and now costs £10 a bottle, 33% increase. That's just criminal!
April 2023 by Reena A
Post office staff need more training, came with a pre-paid letter and parcel and was told that she couldn?t scan the letter through but can do the parcel. I work at a post office myself and this isn?t how it works, everything with a barcode or QR code can be scanned.Also a smile never hurts anyone, I?ve been here a few times and they struggle to even say hello.
March 2023 by D
Terrible customer service at the shop counter, lady was very rude. Manners don?t cost anything. Wish I could put 0 stars.
January 2023 by Ruqayyah Latif
Would give 0 if I could. This place lost my parcel I was sending out, the parcel had my passport and I sent it out through special delivery. Careless workers avoid at all cost
October 2022 by Rashad Mahmood
Terrible customer service, almost bordering on rude.
June 2022 by S Hus
Lady owner with really bad attitude at the counter. Probably because I didn't want to use special delivery. Avoid this place.
May 2022 by LJB
Bad attitudes of all the staff apart from the Asian lady who works behind the post office counter. Cluttered shop takes too long to serve and very bad customer service by blonde lady and short white lady with short hair she was awful
April 2022 by Jennifer
If I could give 0 stars, I would! I went to this post office today to post 8 pre-paid parcels so I could get proof of postage. Firstly, there was nobody who could serve me so I was told to wait 5 minutes. After waiting 30 minutes, someone who could serve me finally turned up. I was then told they would only accept 5 of my 8 parcels because there is a limit of how many you can post. I wasn?t very happy because I had checked opening times on the website and the post office should have been open. It did not say anywhere that you could only post 5 parcels. I was told to come back another day to post my other 3 parcels. What a joke!
December 2021 by amina Khan
Fantastic customer service, staff is very helpful and polite. Always greeted with a smile and a small general conversation.I have been using GIlbertstone post office for almost 2 years now, even though i have a closer post office, i am happy to travel a little extra. Highly recommended.
September 2021 by Tina Connolly
Regarding money being taken out at Gilbertstone post office it normally is £300 from cash point and inside , if u need anymore at the time u have to go direct to your bank or u can telephone and arrange with your bank to withdraw more , most cash point are only £300 at a time
August 2021 by Keith james
I have just used this post office to withdraw £500 from the hole in the wall as I have done many times before .as the sun was shining on the glass I could not see transactions so I went inside to be told I could only withdraw £300 from the counter can sometimes explain why this is . to me
