March 2024 by Paul Hayes
Decided to try somewhere new for my monthly cheat meal, and was not disappointed.I ordered (for click & collect) through the app, which was extremely easy to follow, contained a helpful allergen (contains/may contain) page, and even gave a small discount to the order!I went with ?The Mighty? (medium rare w/ an extra beef patty, grilled chicken breast, bacon & a fried egg), some chunky chips & a milkshake because my eyes were far bigger than my stomach lol.I have a mild gluten intolerance, and was happy to see a wide range of gluten free options, as well as the ability to free-write details about my allergen on the order (which I did).Parking was easy enough, it is resorts world / NEC after-all, although I could see it being a bit difficult at peak times if a convention were emptying out etc.Not knowing the layout of resorts world / exact location of GBK did prove a little difficult to locate it at first, but nothing that wandering about for 10mins or so (plus actually looking at signs) couldn?t help.Upon arrival, I was greeted by multiple friendly members of staff who were more than happy to help with any questions I had, and who also wanted to double-check I understood that the chips I?d ordered would be fried in the same oil as other flour (gluten) containing products. It was only after I confirmed I was okay with this that they then added it to my order.I?m extremely grateful for all of the above effort shown about my gluten intolerance, a lot of places don?t even bother to do the minimum, so I really appreciate it when people do.Especially as this was all done within the context of a late order on a Sunday afternoon/evening.As for the food itself, it was great! The beef exactly medium rare, the chicken breast was superb, I couldn?t fault it, and it was still nice and warm after the ~25min drive home too!The closest thing to a ?complaint? that I might have was that the gluten free bun was a little dry, but tbh, I?ve had a lot worse and few better, it was nothing a little bit of sauce couldn?t fix.Overall, had a great experience, with some delicious food and will definitely be back again!!
March 2024 by Niamh Dennehy
Came here after another resteraunt next door let us down. We arrived very late but Rochelle was very welcoming and didn't make us feel like a nuisance. Rochelle was a star and our order was taken and our food came quickly. Will come back again.
March 2024 by Shannon O'Loughlin
Great service! Rochelle was wonderful and so helpful helping our friends with their orders. Thank you so much!
March 2024 by Rebecca Marston
Myself and five friends came in on a busy Saturday, two with allergies with made ordering a little difficult but Rochelle our server (pink hair and undercut) was amazing, nothing was too much trouble. We would come back here just for her! :)
March 2024 by Craven Family
Fabulous service and food. Staff went the extra mile to make our dining experience the best!
March 2024 by Ahmet Altuntecim
Visited here 3 times. I ate at least 2 burgers on each visit. What I can say is they don't care cooking instructions. Every time I ordered Medium Rare - pink and juicy, the first time was good then they just gave me a burn food. In these disappointing experiences, I noticed that they also don't clean the grill which was causing burn taste and carbon on the food.I will not give any more chance and disappointing experience for GBK. I don't want to pay at least £13 for a burn burger again.
March 2024 by NYTnDAE
Simon* correction to my previous post. Simon is phenomenal.
March 2024 by L Mack
Great quality great atmosphere lovely staff Denise was brilliant :)Good app offers aswellVegetarian options: 3 plant based optionsKid-friendliness: Kids eat for £2 on the app
March 2024 by James Hayes
Completely full restaurant and food still came out reasonably quick! Food was lovely will definitely be back!
March 2024 by Dae Dae
Solomon is absolutely a king. The best bartender around. Amazing performance across the board and so kind. Best of the best.
March 2024 by mungo munchy
The staff were wonderfully kind and
March 2024 by Rachel Mitchell
Rochelle was so kind and welcoming - she was extra patient with our overtired child and we?re very grateful! Thank you
March 2024 by Elizabeth Morton Gibson
Rochelle was absolutely lovely even at busier times and when under stress. Food was really good with really quick service.
March 2024 by mandy panesar
Simon provided excellent
March 2024 by Gemma Allen
Visited at 3pm on a Friday. Was quite busy but a table was found for us quickly. Ordered via our phones (which the Server recommended) and our drinks and food arrived quickly. Food was tasty, hot, great portion sizes and worth the money. The Mon-Fri before 5pm offer on drinks is excellent value. Staff were friendly. We would visit again ?
