January 2024 by Peter Kenny
As always great service got exactly what I wanted and at a reduced price. Very helpful, professional, polite and friendly staff. Never a let down. Love their stores always well stocked and ready to take away. Thank You all
January 2024 by ashagrant1977
Haven?t been here to get my bulbs changed on my car as I usually get my dad to do it. Alex did it so quickly and threw in extra checks such as: checked my tyres, water coolant, oil and windscreen wipers and advised when I need to get them changed which was really good to know and all for a good price, so thank you Alex.
December 2023 by Pat Critchlow
Excellent service from counter staff and fitter who replaced both brake lights while I waited. Couldn't have been easier. First time I have used this. Service and would certainly use it again. Price for the job was very reasonable too. Thank you Halfords Erdington *****
December 2023 by Penny Earl
Fab customer service. Needed headlights replaced.Alex at Kingsbury Rd, Erdington store. Dealt with this immediately and was really helpful.. would definitely recommend. ?
December 2023 by Debbie Curtis
Today I asked staff to put new car numberplate on my car. They checked my liquids, wipers, bulbs, etc for free. Excellent service.
December 2023 by Mark Suffolk
Good member of staff who fitted my bulb and free winter check. So it was a good experience. Very happy
December 2023 by paul brown
I have phoned numerous times and waited quite a few minutes, and never once did they pick up the phone.It's probably quicker to walk the 1.5 miles and ask at the counter
December 2023 by Alexandru Toma
Ordered and paid an item for collection and before going in the store to pick it up, I rang the customer service team to double check it is available and I was reassured by the team that the item is in stock. I arrived at the store and was told that the item is not in stock and no one from the customer service team contacted them. They had to cancel my order then. Very disappointed as I have wasted 1 hour of my time plus fuel to get the item I had ordered and paid for. Do not recommend!
December 2023 by Cameron Chard
Joke. Paid to get some plates & fitted sat there in car outside for almost 30 mins waiting for them to come out and fit the plates for me. 2 min job.I already had the plates and only thing I needed doing was the holes drilling into the plates themselves not even the car. I waited all that time and purchased the service at the counter to then wait for the technician to come out to me and tell me they can?t do it as they?re not Halfords number plates. Joke.
November 2023 by mohammed ilyas
had made a purchase for car parts. brake pads and other stuff. i just only requested the staff member at the till if they can please cross check these brake pads and see if they are the correct one i have chosen because online there are multiple different type of brake pads for my car. the guy just ignored what i said and stated you have choosen these and what you buy is what you get. and you should know what your car needs. soo i just told him i only need help in you to check for me if they are correct or not. i the stated if i buy these at euro car parts or anywhere else they would be happy to cross check all these.he then just stated do you want them or not. after seeing all this bad customer service and attitude and unprofessional towards customer i straight away said refund all my stuff and i amquiet happy to shop at euro car parts:
November 2023 by Val Westlake
Great product after using it once - only bought today. BUT the inlet piece for the water didn't fit a hoselock hose !! I had to substitute a piece of my own instead.
November 2023 by samantha Thompson-Gallagher
First time having stone chip glass repair at Halfords, from previously having stone chip repairs done elsewhere through insurance claims I was expecting a much better finish than I have got. Although the chip is filled it is still visible and not what I expected it to look like. I am disappointed with the finish...
November 2023 by Hannah
Such a wonderful experience here the staff are lovely and helpful, I needed a new window wiper so I booked online went in today and they fitted it for me perfectly with lovely customer skills. Thank you for the help today ?
November 2023 by Tim Truett
Halford?s is consistently helpful, pleasant and professional. Over the past decade they have sold & installed roof racks & travel boxes, windshield wipers (front & rear), dashcams, repaired a windshield, replaced license plates and provided us with various & sundry goods that have fit our needs, from bicycle repairs to auto cleaning & fluids. Always promptly and with a smile. I think it?s an amazing company.
November 2023 by I B
Came to this store to have some number plates fitted. The fitter and another member of staff were polite and helpful. However Abdul needs to learn some manners and how to act more professionally.Would use the store again but avoid him.
