November 2023 by Rosie G
Very nice cervices
November 2023 by Natasha Staneva
A truly degusting and horrible bank! They are blocking your accounts even after you confirm your identity and you cannot use your own money . They have been doing it for 6yars! Zero professional competence, very rude -speaking with sarcasm , refusing to provide any kind of customer support and just closing the phone , very offensive and disrespectful when talking with you. Closing my account was one of the best decisions I made.
November 2023 by Alex Gurdeva
A truly degusting and horrible bank! They are blocking your accounts even after you confirm your identity and you cannot use your own money . They have been doing it for 6yars! Zero professional competence, very rude -speaking with sarcasm , refusing to provide any kind of customer support and just closing the phone , very offensive and disrespectful when talking with you. Closing my account was one of the best decisions I made.
September 2023 by Asif S
Very rude and disgusting attitude went yesterday machine was in service mode fair do's today was told to wait when the counter was free and the lady with bull nose piercing short hair (dont know the name because she never wears a tag) sorry but thats the only way i can describe her sat on her phone looking at me which im sure is not allowed in the first place told me to come off the fone when I'm at the counter..?!!When i challenged her about her phone told me she was waiting for me to come off mine and said if I wanted to get seen or not..so if i didn't come off the phone next 15 mins would she be doing the same instead of telling me she is ready to see me..??then demanded to see identification when a few days ago i withdrew more then i was going to today just to make it awkward when i showed her my drivers license on my phone she said not acceptable because it needs to be scanned for uv rays ITS GOT MY PICTURE ON THE LICENSE what more proof you need madam ???Ive never had a problem with any other staff members but her every time if you cant do a costumer service role stay off the desk madam and learn some manners if you want to get respect try giving some first
May 2023 by Neil Griffiths
Rude, dismissive, uninterested staff who just lied to my face regarding a government document. Unhelpful to the extreme. Considering they operate in the financial sector I'm surprised they have not been closed for negligence. I didn't ask any of the staff to do this line of work if they are so unhappy maybe they should look for other employment. My blood is actually boiling with how bad my service was today. Closing this branch would only help the community.
March 2023 by Sunita Alfrida
Rude staff. Just treat their old customers with dignity otherwise behaviour and way of speaking to to customers is very RUDE.Specially the lady with short hair.Please take some training how to speak with customers.
August 2022 by Jibril Ali
Shocking slow service most of the stuff are too friendly that the forget this is work talking to costumers about personal stuff right at the counter for nearly 20 minutes four staff on the counter yet service very slow lucky the have got the deposit machine otherwise you would there longerHello make payment or withdraw then have a good day simple as that
July 2022 by Scott Morris
Great service today from Halifax. Very helpful and polite in sorting out a problem I had. Many thanks.
February 2022 by Razvan otoiu dorin
03.02.2020..... 09.10 AM the employees arrive late at 9:10 and tell me that the system is not working to come later. What a shame...09.20 am sistem down ......09.30 am sistem down ..... 1 hour later sistem down....what a shame we are in 2022 hiring people capable of doing their job and arriving on time not at 09:10 am if the bank opens at 09:00 am
January 2022 by Rastagar Hoshmand
Always good
December 2021 by abdul qadeer
Branch is supposed to be open at 9 o clock 9.20 shutters still down and no sign of staff in side ridicules
July 2021 by Deeba Hoshmand
Always good
September 2020 by Ben Fegan
I have been with this bank for many years. The staff here have surprisingly gone above and beyond many times in the advise and help they have given me. I rarely make it through the queue without someone coming up to me, becking what I need that day and helping me complete my task. Weather it be for pension advise or a cash deposit they have never failed to help me out.
September 2020 by fatima dafalla
Not helpful So rude they ignore me for more than an hour .never go to halifax erdington again.
July 2019 by Esmail Jafari
Quick service, nice staff
