November 2023 by KevP6345
Lovely bank. The staff are always helpful.
June 2023 by Jenneva Cumberbatch
Stole £500 of my money. Gave the clerk who opened my account £3000 and only £2500 was deposited. I am so upset. I would not recommend this branch.
April 2023 by Robert Hughes
Very helpful staff especially Lauren who sorted out my problem excellently
March 2023 by James Dennington
Carol helped me out a lot very friendly deserves a pay rise !
March 2023 by Abbas Ali
Best mortgage advisor Mark James@ Northfield branch Birmingham
February 2023 by Luke Bourne
I would just like to give thanks to an individual named Yvonne who works at the Northfield Branch.Yvonne helped me with a problem that ended up not being so straightforward and took time to resolve.Excellent customer service and lovely lady.
December 2022 by Walid Ali
My £400 she take it and she said you bring 2600 but I paid to her 3000 then I go back to branch talk with manager and he ask me for some detail I give him he said I will call you after work but he didn?t , so my message from Custmer don?t let Asian lady do it for you she is stealing money , I was asking for CCTV manager said CCTV not covered sorry how come bank not have cctv for cashier
October 2022 by Matthew Joseph
I had several strokes, and without the help of the young tall handsome and proficient manager I would be dead.thankyou Halifax Northfield
August 2022 by Michael Beckles
Great for first time buyers, staff where really good regarding my circumstances and helped me to purchase and get on the housing market.
August 2022 by Achol chour
I am an ex Halifax customer left over 20 years ago due to poor service at Halfix in city centre. However recently had to request some statements and I went to Halifax in Nortfield without an appointment and the manager went beyond expectation to help me. He also provided his bank card details for any other issues that might arise. All staff were also very helpful. Thank you Manager .I am considering returning to Halifx and changing my mortgage with them due to this positive experience.
March 2022 by Guy Fothers
Poor manager who would not come to speak to me and instead, laughed at my concerns. He also did not support his staff in dealing with my case. This bank as appalling and anyone who banks with them should really think again.
November 2021 by Anthony McNeil
Got things done
August 2021 by David Hinton
Best service ever. Manager Richard Berry went above and beyond the call of duty to help us out at a very trying time. Really couldn't rate him highly enough. While queuing, noticed that he was being particulary kind and helpful to a very elderly gentleman in front. We were fortunate enough to be dealt with by him. A very sincere thanks for all your help
July 2021 by louise Anderson
Says on website opens at 9am on a Wednesday elderly relative had to hang around as didn't open til 10 not good at all.
September 2020 by Kuldip Longfils
Brilliant service. Always pleased to help.
