October 2023 by Michael Matira
Very helpful staff, thank you!!
July 2023 by Martyn Hales
Terrible bank but there fraud squad is alot better than the rubbish bank hsbc pity the Halifax in chelmslewood doesn't practice what they preach we are here to help they have never helped me they stopped my direct debit to motor tax and l have had to pay in full they are my nearest bank if there where any bank was near l would go to them
July 2023 by Slim
The bank is a joke, what kind of a manager would take staff from the front, just to help another member of staff out because they couldn?t cope with the volume of customers. The manager of this bank at Chelmsley Wood, I?m sure you're in the wrong job. You tell the elderly customers to visit a different branch of Halifax in Sheldon or Solihull. I?m sure head office will be interested when I write and tell them what you told me today. That Your staff need retraining as do you on how to treat customers and their needs.
April 2023 by Ste Rix
Wot bank would not be open on a Saturday, surely you would want to open on a Saturday because it would be your busiest time surely
March 2023 by Roy Rollason
Very good
October 2022 by Sarah Blackburn
Most of the staff are pleasant. They make you feel welcoming and always ask about other relatives that they know. Nice to see that most of them care.
August 2022 by john rice
Why isn't it open on Saturdays no more I need to pay bills on that because its awkward in the week be I work
December 2021 by Shaun LAW
Very polite and helpful staff. Went in today to bank in some old £20 notes and it was smooth.
July 2021 by Phil Robinson
What a horrible branch. They use "Covid" to their benefit but change all rules to penalise you. How come I can't pay money into my wife's account over the counter but I can at a cashpoint. And god forbid you try and pay coins in. Just shoddy customer service.
July 2021 by Lorraine Draper
I would like to thank the lady who works at Halifax chelmsley wood. She is situated by the door assisting customers who are going in and out. She is doing a fantastic job and I cannot praise her enough. She makes sure it's safe for us to go in and out of the bank
July 2021 by Dan G
Not open on Saturdays ended up having to sit on the phone for half hour even though i am right out side branch halifax customer service is shocking will be looking to switch banks soon
July 2021 by Stuart Thomas
Despite working through difficult times I've always found the staff friendly and very helpful, just a shame that some customers don't appreciate the challenges of working with the public during a global pandemic
September 2020 by Steve Dowson
Being a Fed up Barclays customer I was looking to move my account to this bank....visited this morning ...what a joke...only one cashier on and a que a mile long....big que waiting at the help desk....what a way to run a business. ..manager should be shot ....think I might be better off with Barclays...
July 2020 by John Bailey
So poor the service in there. The woman on the door was incredibly poor
July 2019 by s8anic_templar
Sometimes takes a while to get to the counter only ever 1 section open when 3 people are behind the counter needs fixing