February 2024 by Lou Sherwood
Large home and garden improvement store that has everything you need from paint and houseplants to lighting fixtures and plumbing equipment, very convenient!
February 2024 by Paul Stevenson
The store looks a little tatty and not looked after the upstairs is a mess it looks like the store is closing down, and their prices are really expensive
February 2024 by Ligia Burton
Didn't have any of the stuff I went in for. Very limited range of garden products, not much choice available.
February 2024 by Ahmed Amer
Convenient local and great offers
February 2024 by Vince While
Got what I wanted....no complaints!!'
February 2024 by Paul Nelson
Easy store to fetch around and very helpful staff.
February 2024 by Stephen
Bought an ex showroom bathroom suite. On every occasion of my going in to either order or arrange collection the staff have gone out of their way to be helpful. Fantastic customer service.
February 2024 by kim bourne
Poor customer service walk around for minutes with no staff to assist.
December 2023 by Phil Bembridge
Went to the store with hopes of getting what I needed, a few doors, hinges and handles. They were in stock n ready to collect or buy in store. I go in and they say I need to order them and do a consultation with a kitchen designer(all I needed was 4 doors). He was with a customer at the time and he said he would email asap so I could get themBefore Xmas. Didn?t receive the email so highly unlikely I?d get them before Xmas
December 2023 by d d
Bought a Samsung cooker hood never arrived then was told it was out of stock 10 days later and they don?t know when it?s back in stock. Called there customer service they advised they can?t do anything because it?s a supplier issue the supplier being a company I do not wish to name but everyone knows them. They don?t really care because you bought from Homebase basically they give you the run around. AVOID at all costs terrible customer service terrible after service just wish I never paid £349 but you live and learn.
December 2023 by Sue Williams
Staff there are always helping me with my queries.
December 2023 by Andrew Brown
Good range of items with good in store discounts too
December 2023 by Ken Lloyd
This store lies between the newish retail park and the more established Battery Park. For those visiting for the first time, it is useful to know that Homebase has its own car park. This is an asset, especially for shoppers buying bulky items. The store is generally well stocked, and the merchandise is clearly displayed. In addition to the familiar household and DIY items, there is a garden section. The staff members were friendly and helpful. I found the store to be very quiet today. It was easy to move around the displays. There were no queues at the checkout. My only disappointment was a sense that less effort had been put into the Christmas display this year. Having said that, I found some excellent bargains.Homebase customers can access the adjacent Battery Park without having to move their cars. It is also possible to walk to the large retail park from Homebase. However, it is not a dedicated walk through. An impromptu path has been created via a hole in the fence at the side of the store. Why the architects did not design a proper pathway defeats me.
December 2023 by Isioma emel
Ample parking space, varieties of things to shop from and quality customer service, truly a delight.
November 2023 by Hawkes 399
Rented a carpet cleaner. Staff was friendly and helpful. Would use this service again
