Oh Mike, what have you done. What once was a nice store is now a dump. Looks shocking.Staff didn't help one bit either. Looked like they had given up.Won't return. Shame.
December 2023
Always been a customer at house of fraser Birmingham City Centre for many years. However last few visits over a few months have been very disappointingdue to the 'couldn't care less' attitude from the sales staff in the shoe area and the ladies clothing. Miserable, unsmiling and unhelpful. They've also closed off the toilets... read full comment
December 2023
Horrible. I would rate 0 but not possible. The staff are incredibly rude. The clothes were all on the floor. I am disgusted.
We're House of Fraser (fondly known by those who love us as 'HoF') and we've been on a mission to provide your heart's desires for more than 150 years. From a humble Drapery Shop in Victorian Glasgow to an internationally inspirational department store, we've come a long way and we're still making history every day. We're so much more than just a house; we're a whole universe full of your favourite things.
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Products and services: Audio Visual, Bedding, Childrenswear, Clothing, Footwear, Gift Vouchers, Home Decoration, Home Furnishings, Kitchenware, Lighting, Menswear, Stationery, Toys, Womenswear