August 2023 by Alan Noake
At least they have counter service here, but staff parking only
June 2023 by gerald holmes
I needed help to transfer money to another company. It was impossible to do it over the phone they just couldn't do it,so I went to your Warstone Lane òffice in the Birmingham Jewellery Quarter. I had the good fortune to deal with a lady called Meena. I must give this lady the highest possible marks, the problem was very complicated but she was kind, patient, and helpful to an extremely high degree and I find it hard to praise her enough, and she solved all of my difficulties.
March 2023 by eve norman
Always closed and terrible staff
December 2022 by Mike Keane
East to bank here, a small line and efficient tellers.
May 2022 by FC Gold Paw
Service so slowly u need waiting till the finish talk
October 2021 by Aad Man
One of the worst HSBC banks I've been in to. Staff are rude and do not acknowledge customers waiting in the queue. I also witnessed them talking badly amongst themselves about other customers. Very unprofessional.
September 2021 by Jason Doyle
Really good staff especially Jaz and Abdul
July 2021 by Jansher Khan
Online service doing pretty well. This jewellery quarter branch is handy, otherwise most of the banks are closing their branches at all time high. Service at the branch is slow, needs to improve on it though!
July 2021 by Mohammed Hanif
Worst telephone banking service I have ever come across and I use several different banks. So rude. Branch service is much better but depends on the cashier
July 2021 by Kabir Hussain
Worst customer service big cues of peoples outside and inside. Only two checkouts open very bad not worth 1 star
September 2020 by Amjad Islam
Dead slow I waited in the que for 30 mins the cashier too busy explaining other services with no one interested an others around getting frustrated get some fast cashiers specially in the morining Hsbc
July 2020 by Azhar hussain
So bad continues to get worseSort yourselves out
July 2020 by R K (RK99)
Poor telephone service
August 2019 by aza hussain
So bad continues to get worse
August 2019 by Operations Assistant
Do NOT get served by Jaz she has zero customer service skills, rude and does not know how to do her simple job!
