June 2023 by Glamorous Nomad
Disgusting, disgraceful, vindictive, passive aggressive treatment by Amrit on 13 June 2023 at Joules in Birmingham Grand Central. Utterly rude, bitter and unprofessional.The ambience in this store is horrible, dark, unwelcoming as it is. No interest in showing you around or even a hello. Instead I received twisted UNPROVOKED remarks and aggressive body language from the most HORRIBLE ?human?. Beyond belief! Is there no staff training? Shopping should be a complete experience, here it is anything but. Joules need to hire people with decorum. I am a life long customer & will NEVER feel the same way about your company again!I have no reason to lie as I have nothing to gain. I am standing up for all future customers so that they WILL NEVER encounter Amrit?s bitterness and rudeness.She obviously had past issues with old customers and WRONGLY made a vocal assumption about me. But GUESS what AMRIT, I AM NOT PAYING FOR THEIR CRIMES!! You will not make ME your punching bag! No decency in this store! Shame on you!I highly discourage others from visiting this particular store unless you want the clothes shop version of Fawlty towers. Today I understood why Joules are in administration!
