January 2024 by Closing Metal
Came in at 10.45pm and they refused to make burger that I wanted.Why advertise till 11pm if your not serving from 10.45pm .Just advertise 10.45 and it will save your customers a journey .Rude staff and manager just stood by instead of offering to make the food .
December 2023 by Annisa Khan
Na ive seen some dysfunctional places but this the most dysfunctional shop EVER. Me, my husband & our mate went here the people who work at this KFC are actually walking zombies.We ordered the same things x3 and x2 gravies it was just shambles how they all went a bit west in the head not focusing on the meals the gravy was spilt and then we had to wait for a meal it was absolutely madness by the time the food and the situation was resolved we was full from watching them mess up our order it was so off putting. Crazy but this review won?t even be considered it?ll still be shambles and dysfunctional but myself I won?t RETURNNNNN. A shi show.
November 2023 by Norma
This KFC in Erdington Sutton New Road is simply the best in Birmingham. The food is beautifully done and tastes delicious.I have been to others KFC, but the food is terrible absolutely disgusting that you just want to throw it back in their faces, I would recommend KFC Erdington anytime.
October 2023 by Mickie Mumba
KFC Erdington- High Street has one advantage. It is on the route school boys and girls use and therefore it is ever full with customers during peek time! The food is always the best!
October 2023 by Mike White
Friendly staff also helpful and service is normally
October 2023 by Yasmmen Akhtar
Excellent service from Tammana, she was very polite and cheerful, will definitely recommend coming to this
September 2023 by Nikki Ryan
Got food Poisoning never will eat there again and if you look behind the counter it's Filthy staff not helping all look
September 2023 by Ben S
Great KFC, delivery is fast and service is relatively quick!
September 2023 by Kay Jay
This used to be my favourite KFC in the West Midlands. Until yesterday. I ordered a mighty bucket for 1. After a minor inconvenience , I finally received my food. When I took a bite of both the wings I found out that it was pink inside! This is surprising as this KFC has been good with the wings for a while. I guess that I don?t recommend this place anymore! 2 stars as the chicken strips and original recipe were fine (even good!)
August 2023 by Gary Wager
Terrible discussing toilets,and it's not like the resuarant was even busy.
August 2023 by Trip03430448217
This is the worst KFC in birmingham please if anyone want to order KFC, Avoid this KFC in erdington and order from the one in sutton trust me erdington can never get a order right and the food is not anywhere as good as sutton. AVOID KFC IN ERDINGTON LIKE THE PLAGUE
July 2023 by Sharon Musiimenta
This is the worst KFC I have ever seen in my entire life. The wings are burnt, chips very soggy, next time am taking photos and complaining to responsible people to close this. It?s dangerous for human health. KFC shd check the management in this place. The food is brown in color seems they use dirty oil. Will keep photos to show people responsible for food safety.
July 2023 by David Foxall
The manager at this shop is heartless. He took nearly £30 off a blind man when the food was not delivered as agreed the blind man tried to fone the shop but the manager had turned off the fone so the guy spent another £30 round trip taxi fare to go to the shop . The manager was unsympathetic unhelpful and sent a blind man away with out even a single chip for his dinner after spending almost £60I'm sure kfc do not want to employ such managers . My blind friend is too upset to make any complaints so I am posting this review to let everyone know about this heartless cruel kfc managerDo not use this store there are much better places to purchase your kfc ?
July 2023 by Ian S
I went for a Take Away The table on which the food was set on to be handed over was dirty--and covered in coffee. I advised a staff member of same--twice--was ignored--and he went on to serve someone else. Really poor cleanliness-and poor service Cleanliness meant I only ate part of my meal
July 2023 by Kelly Louise
What a dreadful branch!Staff have no idea about customer service!Needs to be sorted out big time!
