December 2023 by Muhammad Mujaddid Rauf
God knows what happened to this place. Maybe the chef's change? It's always better, but last time, I had the worst experience. The chicken in the Stuffed Stacker burger was so small fillets in it. I complained to the staff, who didn't have a clue first, but after I told them that this is serious because KFC is a brand its not a some random corner shop takeaway, they changed the burger and this time the burger literally over cooked. The fillets were absolutely thin and long coming out of the bun, but no tenderness, no juicey at all. Felt like waste of money. Rest chicken pieces and fries were alright. I'm very disappointed.Please check your burger before taking a bite.This branch was always good. They needed to come back to the standers.
December 2023 by D OB
can't even pack a standard order correctly. Absolute inadequacy. Sent me the complete wrong order. Instead of a boneless 12p piece feast you idiots sent me 5 pots of mash potatoes?? You're complete degenerates and will never amount to anything more than working weekends in a fast food restaurant.
December 2023 by BENJIR AHMED
Quality Halal Products. Great Choices Good Customer Service. Recommended.
November 2023 by Khaled Ali
ordered from here many times and food has always been good. Only reason its marked down is because they run out of items well before closing and if you have ordered through their app it causes chaos. The order is accepted even though they dont have items.
October 2023 by Phil Dutton
Great staff and an easy experience from order to collection. Great food. Thank
September 2023 by Nathan Graham
KFC Birmingham - Yew Tree Retail Park, the worst service ever in my life. Some food missing and cold, they are only 8 minutes from my house. Called the manager and she did not show any remorse or care. I will never use KFC again in my life. People on YouTube show how to make southern fried chicken and it is more healthy, so this is the future for me. I will never use KFC again. I do not see them.
September 2023 by Mansur mohammed
Person with headscarf is so stupid and has a idiotic attitude same with the Afghan girl both do not know what the hell they are doing they come across so rude when it?s time to serve they speak to colleagues like they are nothing I will be reporting this to head office this because this is bang out of order there was a new worker being spoke to like they are nothing if you hate your job that much leave!!!! Do not take your mood on other people
September 2023 by Habiba Matin
Excellent customer service the asian guy with beard serving tills was amazing ... highly recommend this
September 2023 by Hassan Raja
Nice place with a clean environment, but KFC's overall standard is subpar.
September 2023 by Aleem Akbar
Won't get what u oder, take ages to give refund. I waited 10 minutes to get my refund for my food which I ordered 3min ago. Never gna go back.
August 2023 by Manahil Ahmad
If i could give zero i would have, this was one of the worst burgers i ever had!!! The burger buns were felts old and cracky and the food was all cold its tasted disgusting such a waste of money.
August 2023 by Kurt Gibson
Went through the drive- Thru girl serving was just rude - to busy speaking to colleagues whilst taking payment. Then she told me to park up and wait for 6mins as my Vegan burger would take a little bit of time to cook. I ended up going into KFC after 15mins of waiting then got served by a guy, who to be honest was pretty quick to resolve the issue and hand over my food it was ready waiting to be passed on to me. The girl went passed as I was being served by the guy and ask ?can I help? didn?t even realise I was the same guy that came to Drive-thru and ordered. Shows how much she concentrated when taking my payment and order. Poor service from the Drive-Thru girl.
August 2023 by N F
Lazy front desk staff, sloppy food prep, always missing stuff on order and seem to have stock issues with sauces!Overall attitude of the young staff there is very poor!
August 2023 by slothastic jr
Bought the wrap of the day walk around the corner where my car wasSat down and the the food was coldCold wrap with cold chicken too crunchy !Disappointed I wont go back there !
August 2023 by ALIAN
As a devoted fan of comfort food and fried chicken, my visit to KFC after school with friends, left me thoroughly impressed and satisfied, and the service at KFC was efficient and friendly, ensuring a seamless dining experience. The staff seemed friendly and cooperative, adding that made a overall positive ambiance of the restaurant.
