January 2024 by MR
Picked up a wicked variety meal.The chicken was over cooked and ridiculously dry. It appears it may have been sitting somewhere for a while.I have not had KFC for many years however I know what well cooked chicken should taste like.
December 2023 by I Ahmad
Its was Sunday not that busy i order zinger buger when i open bag in home there chicken pop in there. Worker more
December 2023 by Imran Hussain
They prepared the food in two seconds it was sitting there for a day gone off food in the drive
December 2023 by Aims2grow
Nice Brands Around It And KFC drive Through Very
December 2023 by Alex A
Now this is how a KFC should be ran!It's utterly crazy to think that this franchise isn't even Birmingham's flagship store - it's a mere retail park joint. Somewhere to have a bite when you're doing the weekly shopping. Yet this easily outclasses the affront that is Hull's Jameson Street chain.The team are co-ordinated and clean, unlike the white-stained, creased uniforms at the aforementioned store, food was delivered promptly, and cooked thoroughly. The seating is comfortable and well-maintained, as opposed to the hard, filthy seating that's in other KFC franchises, and there's no rubbish to speak of.Whenever I'm in Birmingham again, this store will get my commerce every time.
November 2023 by Katerina Cesaro
This place is nasty, and they are genuinely so unprofessional, I ordered chocolate chip cookies from them and they gave me white chocolate chip, and they haven?t rectified the situation in 4 days, they keep saying they are going to fix it and they haven?t. Worst KFC store I have ever come across, don?t order from
November 2023 by Aliza Hussain
This place is nasty, and they are genuinely so unprofessional, I ordered chocolate chip cookies from them and they gave me white chocolate chip, and they haven?t rectified the situation in 4 days, they keep saying they are going to fix it and they haven?t. Worst KFC store I have ever come across, don?t order from
October 2023 by YounS Mal
Should have checked my bag before leaving the drive. Was missing one Zinger Burger. It's nice to rush and trying to give the bag as soon as you reach the pick up point but... coming home with missing items, (especially when they are the mains) not really cool. The only reason I did not come back was because family was hungry. ???
October 2023 by Darth Raider
KFC Heybarnes is a Halal KFC situated on the outskirts of Small Heath Birmingham, and conveniently just across the road from the large Asda.The food is usually great, clean white chicken without regular inconsistencies like the takeaways and chippies all over the Coventry Road and Green Lane. It's a classic KFC restaurant without any gimmicks, if you just want great quality KFC chicken then this is the place to go. The chips are abhorrent but they are not the reason I go to eat at KFC anyways.Sometimes the opening times are a bit iffy, as they occasionally close an hour early in the evenings instead of the expected 10pm on weekdays. Also one of the customer service assistants, I think her name is Rumana, can be very moody and disinterested at times especially when the orders pile up. The service can be slow at busy times, but they usually keep up with the orders correctly.Regarding their systems, the till recently has been set as cash only whilst there are electronic systems adjacent for card only. The issue I have experienced is the electronic systems that are card only do not allow the use of student freebies on a Colonels Club account. This is very inconvenient as the student freebies include a free snackbox or mini fillet burger etc.
October 2023 by Kezza
I got a fillet meal and a family bucketChicken was hard to chew and did not taste niceThe fillet burgers are very small for over £5
September 2023 by Ishmael Sona
Very good place to visit. Great customer service and excellent quality quality hot food and excellent
August 2023 by Sharar Mahyub
Great chicken, staff can be a bit more lively and smile, atmosphere quiet but peaceful and
August 2023 by Karl London
Unbeatable quite I didn't even drive to the pick up window and my food was already there. And can I just say the best feeling in the world 5 +++++ for service
July 2023 by Qamar Riaz
Quick service, fresh food everything was perfect. Good amount of parking outside. They always have decent offers on the app too. Staff are nice and friendly. There are no negative points that need to be mentioed. Overall perfect
July 2023 by Sharon Anderson
Recently went drive thru and bought a party pack. After paid they said it would be a bit of a wait. Usually it's 2 min but not sure what happened, it was nearly 10 at night and only 2 other cars. We say ok, ask for some extra thigh pieces. All good. Finally get to the front and pay. Then sit there and wait for a good while. They then say it's almost ready and to pull over and park. Okay. So we then wait for another 10 or so min. Total time around half an hour now. Sent my son in to ask what was going on and they hand over the food. Forgot the sauces we paid extra for so he had to go back in. We get home and open up the food. Out of 14 pieces they gave us 3 thighs. 4 dry breast pieces, 2 legs and 5 tiny wing pieces. We waited half an hour for this. The fries were soggy as well. This isn't the first time we've had an issue with this branch but was absolutely ridiculous. Waiting half hour or more for food, being told they'd at least give us some decent pieces for waiting and then being given over 1/3 tiny pieces and hardly any of what we asked for with soggy fries. Don't think I'll be visiting KFC for awhile. Complained via FB. They told me to log it with the branch. Tried to and they didn't pick up the phone multiple times. Guess noone has to take responsibility.
