January 2024 by stephen kent
Went here while waiting for my partner to get done in Solihull Hospital ?. It was lashing it down but everything was ok at KFC. The food tasted fresh the contactless was working so happy
January 2024 by Hersha C
Had lovely service. Nice fries great sauces and proper hot
December 2023 by Jonathan spencer
Typical kfc, portions seem to be getting smaller yet prices keep going
December 2023 by DD
Really bad food quality. They just put everything randomly in the box. The meat actually outside the burger bun. Really disappointedNever come back
December 2023 by Sruchan Kumar
TERRIBLE EXPERIENCE!!! worst store manager - they don't know how to speak to the customer who are seeking for help on their order. We placed a successful order with KFC website and the system didn't allowed us to check-in and when we reached store and asked for a help, the store manager rudely answered that they can't do any help on the order and to say this for them it took one hour - which resulted us wasting of time and energy and on top of the that to tolerate the attitude of the store manager. NEVER GONNA VISIT AGAIN.
December 2023 by Nick
Thought I would give it a try again after a year and it being closed down. As disappointing as ever I?m afraid. Food was luke warm and I asked if this was all the fries you get with a medium. I was told yes. I counted 13!!! The chicken was really tasteless and dripping in grease.That?s me done with that KFC?.
December 2023 by Trisha Shaw
Really annoyed!! Figured I?d treat the family and pick up takeaway on my way home from work. Got all the way home, 1/2 hour drive down the motorway, and discovered that the sides I?d ordered and paid for were missing ? Tried to call the restaurant but no answer
December 2023 by Narender Juss
Brilliant place to go to if your hungry, staff friendly, manger Sofia and Zara on point, great customer service, and atmosphere good.
November 2023 by Amanda Ryan
Ordered on Uber eats first time. My food was freezing cold. Tried calling the store but no one picked up. Never again.
November 2023 by maria papageorgiou
They got our order wrong. Missed items of food. In the VIERTY bucket of chicken there was all chicken legs no white meat.Had it delivered with Uber eats which was fine but my husband doesn?t eat brown meat so drove to KFC. complained to manger who was probably no older than 16 told my husband ?ITS THE LUCK OF THE DRAW? you should of come in?She would t refund or correct our orderHer attitude was disgusting
September 2023 by joekelly22
Picked up a wicked bucket 10 pieces to find 8 legs when I got it home. Nobody answers the phone and I suspect nobody cares but clearly somebody is being served breast pieces (perhaps the companions of the servers who seemed to have their attention while we were waiting). I would avoid that location if you want what you see in the advert.
September 2023 by John Sloan
The food was normal KFC but the staff were very friendly and helpful.
August 2023 by Navigate48888433980
Service was so slow. Ordered online thinking it would be easy to grab om the way home. Waited for over 20 minutes when I'd already waited 20 mins from ordering online. 40 minutes for a pretty basic meal. Not coming back in a hurry.
August 2023 by ken attwood
NEVER get the complete order. ALWAYS something missing or completely wrong. Terrible staff attitude too. Should be shut down or staff replaced with competent, trained members.
August 2023 by pius bright
I waisted my time around 15:25pm in KFC Solihull on 31-07-23. I paid for 5.49pounds full menu with additional menu from the list. It was not fully served. The lady served the meal excluding a pepsi drink. I approached to know why I paid for a service which was not delivered and she rudely replied me. I don't think I will visit any KFC here in UK. I am very disappointed. Waisted time
