January 2020 by Chris Milburn
Rude and condescending staff member. Treat customers with contempt. Refuse to use store again. Complaint settled in my favour. However I had to chase, as the deadline set by the Ladbrokes Customer Service team for a resolution was missed. Have closed my online account because of this issue. Still absolutely disgusted with the way I was treated in store and WILL take the matter further. Am still waiting for the Area Manager of the store concerned to contact me...4 days and counting...
