April 2023 by Lesley Kelly
Brilliant staff.
January 2021 by aj mac
Its a bookies what can say
December 2020 by Grzegorz Rafal Brzeczyszczykiewicz-Szczerzojkowicz
Old dirthy ogly
July 2017 by Balraj Johal
Placed bet utilising BOG at Ladbrokes Stirchley Birmingham for Windsor 245. Horse won-happy days especially as sp was greater than early price
Upon collection was informed only half the stake would be settled at BOG and the remainder at early price???
Ladbrokes member of staff agreed with discrepancy but stated could only pay what was showing on their system
He contacted customer service twice but they refused to accept responsibility or even acknowledge mistake. I was handed phone on one occasion and when asked to speak to senior manager was informed rules were rules and decision was final-what nonsense!
Staff should make punters aware of this at the point of placing bet therefore you know exactly what your doing and advertised appropriately
The only marketing was for BOG and how far ahead Ladbrokes are in terms of competitive pricing compared to the competition
Please heed my advice avoid this bookie as they refuse to accept responsibility for mistakes of their own doing and the customer service experience I received was a joke and somewhat surreal-avoid at all costs-you've been warned!!
February 2017 by Muzynekbambo
Great staff
