March 2024 by Wasi Ullah
Amazing service. Staff are amazing. Would definitely recommend you to come here.
December 2023 by H J
The pharmacist is very lovely and always going out of her way to help othersThe government should fund pharmacies as they do more than the doctors
December 2023 by Boshra
Staff are lovely and always go the extra mile.
December 2023 by Safiya M
The loveliest girls working at this pharmacy. Would never go anywhere else in Birmingham and couldn?t recommend them enough to anyone in the area.
October 2023 by Noonz Shakeel
The girls are really lovely & helpful, always going out their way, the blonde girl is really lovely, good customer service, thank you so much for the lovely service you ladies provide.
October 2023 by Zap25 Zappy
Staff here are really great. Customer service here has always been top notch! Don?t understand why so many negative comments. Pharmacist is the best I?ve seen, always a pleasure to come and very helpful. More helpful than the surgery, always calls for me when I cannot get through. Never seen someone go so much further in help. Been here a few times now and never once been disappointed. Pharmacist here deserves real recognition, a real asset to the community. Those who have written negative comments, I truly wouldn?t believe as myself (African American) and never ever once felt discriminated against. I really recommend you take those comments with a big pinch of salt as the pharmacist treated me and my family with the highest level of respect.Regards,Zaps
September 2023 by Aghast Aghadelly
This pharmacy is very racist and they don't know how to deal with others
August 2023 by mollie lune
the lady on the front desk who served me was incredibly nice. a lady came in to speak to her and this customer was aggressive and throwing accusations calling the pharmacist racist and other things. i think the pharmacist was incredibly calm and dealt with the situation accordingly. she deserves a lot of respect
August 2023 by Aghadelly Baumann
It?s so bad pharmacy and people there are so racists they not nice at all I don?t know how come people like that working in pharmacy like this
August 2023 by cate murphy
Excellent service and staff.Catherine Davis
July 2023 by Bob B
Great staff always helpful.Will always go the extra mile to help.always polite and courteous.better experience than any other pharmaceuticals I hav attended..always made to feel comfortable and would like to carry on using this chemist as I feel very comfortable that all the staff will help and give good advise
July 2023 by Michelle Duffus
I am house bound with chronic illnesses, so need to get my medication delivered. I used to be with Lloyds Direct who delivered my medication from their warehouse. They somehow consistently only used to send me half my medication? I would be prescribed a box of 24 tablets, but would only receive 12 tablets.Since moving to Jhoots Pharmacy, from day one, the staff there have always been efficient, considerate, patient, and professional, giving me all my medication -not half!One day when I was severely unwell and couldn't come to the door, and wanted my meds to be delivered another day, the conscientious lady I spoke to insisted that it be delivered That day, because it was imperative to start my medication as soon as possible, for my own benefit. As it turned out, she was right! So I really appreciated that she was thoughtful enough to say that.Another young lady there with the name beginning with N (not sure if I can mention names here) is always so kind and helpful, patient, and thorough when I speak to her on the phone. The delivery man is also so lovely, and polite, and will wait for me to get to the door! They are a 5 star service as far as I am concerned! There are so many other places that are not, they just don't care. Here, they do. Thank you so much! Please don't ever change.
July 2023 by kylie sardar97
Not sure why there are negative reviews but this pharmacy by far has exceeding my expectations. They are so kind and professional and make me feel comfortable and they always have stock that my previous pharmacy could not get. Thank you girls for your service
June 2023 by Ahmad
We had a very bad experience with one of the young women at the desk. We found her demeanor to be exceptionally rude and inappropriate. When my friend mentioned his place of origin, she responded in a highly disrespectful and racist manner. Not only did she make offensive accusations about him and his community, but she did so while laughing, which only added to the distressing nature of the situation. In my personal experience, this was by far the worst customer treatment I have ever witnessed!
May 2023 by BXSSHAA 98
A very pleasant, polite and helpful pharmacy. Always going above and beyond. The girls there are very welcoming aswel as the pharmacist who always provide extensive advice
