July 2023 by Ja Songwriter
Pretty good. Spacious place
January 2023 by Aaron Hollywood
Don?t usually do reviews but the other day I went into this bank to change my address and order a new card, I thought it would be straight forward only to find out the women at the help desk wasn?t helpful and I found her customer service to be rude. I?ve called customer service to find out where my card is, to be told it hadn?t been ordered and the address she put in for my new address was wrong. I understand we make mistakes but when your reading a simple ID card with my address on it shouldn?t be too hard. My point here is that my card and PIN number could of gone to the wrong address which would of put my account in a vulnerable position. Staff need to be more vigilant when entering details of customers in future!
January 2023 by Amir abdulhalim
Good service
June 2022 by Debbie Shakespeare
Worked there
June 2022 by Garrett
Closed on a Saturday morning? Seriously?
May 2022 by Peter Taylor
I am not happy, I have been banking here that long you would think they could verify my identity. I opened my account when it was Birmingham Municipal, the bank used to be helpful, I don't know now.
May 2022 by Steve Wood
Closed on a Saturday morning? Seriously?
July 2021 by clare wagstaff
It's friendly, they try to be as quick as they can, also the hv floating staff for other things that's quicker than waiting in the queue.. x
July 2021 by Shanawar Warraich
Racist staff!! Disgusted by the cutomer service?
September 2020 by Keddums
Haven't been able to pay payments into my account to pay Bill's as bank isnt open and cant get threw to anyone at Lloyds bank on the phone absolutely a joke. But keep texting me to make payment to cover Bill's. Impossible if they are not open thanks Lloyds
September 2020 by Carl MT
A bank that is open so few hours doesn't deserve to be closed on bank holidays.if you are one of the majority of people that work a usual 9 to 5 you need time off to visit, almost as if it's a bank purely in place for benefits scroungers.
September 2020 by Jenny Parkes
Nice little bank. Friendly staff
September 2019 by carl trappett
A bank that is open so few hours doesn't deserve to be closed on bank holidays.if you are one of the majority of people that work a usual 9 to 5 you need time off to visit, almost as if it's a bank purely in place for benefits scroungers.
November 2018 by David Holmes
My local branch and I can say its a nice branch, the staff are always friendly and welcoming.
April 2018 by Paul Hillcox
Lots of people moan about banks but I've always been very happy with the team here and I was always treated with the greatest courtesy and respect .
