December 2023 by shay
Went in to close an account and had to wait for them to call the head office as they couldnt close it manually.The advisor on the counter today at 1.50pm that served me had no manners and leaned back and started yawning with not covering his mouth nor excusing or anything? He didnt seem like he wants to be here and needs to go to bed!
October 2023 by john rayner
Only one cashier as one screen broken. Very long queue.parking impossible
July 2023 by Ahmed Mehmood
Staff seem to be incompetent no understanding of their Job or Bank Policy, Keep getting told to bring different forms of I.D to change Address then when presenting the asked I.D i?m consistently being told you don?t have the right I.D you need to bring a different I.D.
April 2023 by Hammam Gli
Is a good bank sometime there rude .
March 2023 by mo m
Unprofessional, Under-Trained and Rude Staff... Not there to help customers, just to batter customers out the door, by not actually listening to customer requirements... Lad behind the desk was actually great and polite, but the lady only knows the word "No"... was trying to batter me out the branch by saying no and not actually listening... But turned out I was Right hmmm... this is reason why i Avoid this branch and try doing everything online.. LLOYDS need to come in and shake this place up.. has Gone down over the years... Zero Customer service and customers treated like chewing gum on a shoe...
October 2022 by zainab Jafri
AVOID THIS BANK!!!!!! This bank is stealing money from its customers. I deposited 1200 myself and had a total 4000 so remaining was 2800. A total of 3800 was deposited so £200 was missing. The staff was awful and the way they dealt with the situation was disgusting. The money was counted from the bank and it was exactly 4000. The managers way of dealing with the situation was disgusting. How is someone like that in a management position is beyond me. This isn't the first time I've experienced something like this in this bank. I wouldn't trust the staff at this bank with your money. AVOID AT ALL COSTS!!
August 2022 by Sara Umar
I have been here today to sort out an issue with my bank I waited for about 10 minutes or less. I went around 12 pm and it wasn't too busy. The lady who served me was polite and I was in and out within 15 minutes. I did notice that there is a small car park so maybe go at less busy times to get a car parking space.
August 2022 by Ijaz Umar
Very Rude staff. Un professional .They all should be Sacked. Not help full atoll. Tense atmosphere in this branch.
July 2022 by Essir Mohamoud
Worst branch ever. Lazy, rude and unprofessional staff. Wondering why Lloyds hasn?t done anything about it? Couldn?t be because this is an area densely populated by people of colour?
June 2022 by Naz S
I miss Polly she was the best. Lovely genuine lady who has helped me at this branch for so many years
June 2022 by Hikmat Yari
Rude, unprofessional, unhelpful ?Went in to open an account,Don?t even bothered to talk politely?Really disappointed ?Specially a lady in left counter, really rude.And please bring professional staffsThanks
May 2022 by S Ouedghiri
Very bad service, Not qualified staff
April 2022 by U Raja
Rude staff specially branch manager.Just avoid
April 2022 by U- Raja
Rude staff specially branch manager.Just avoid
April 2022 by U- Arif
Rude staff specially branch manager.Just avoid
