January 2024 by Ruel Simpson
During our visit to Lloyds Bank on Soho Rd, my dad and I faced disappointment when the customer service team failed to book the appointment. However, our experience took a positive turn when we encountered Reveena. Her exceptional assistance, patience, and ambassadorial qualities made her stand out as one of the best advisors I've ever dealt with. Reveena's genuine desire to help is truly commendable. Keep up the excellent work, Reveena ? your efforts are greatly appreciated.Regards,R Nevins
January 2024 by A Sunners
Very helpful from start to finish and thanks to Raveena who had great service
November 2023 by zia hashmi
This feedback just for NICKY BAINS lloyds bank soho Road Branch. You did a great job with your presentation today really appreciated so helpful and friendly.
October 2023 by Tajinder Kaur
Really really poor service and so called Customer assistant Raveena was very very rude behaviour with us.
October 2023 by Daljit Singh
Not even worth a star bad service nothing else to say just get rid of them, waste of space
August 2023 by harsh sehgal
Bank good,,, but service is too slow
August 2023 by Kelly Bacon
Great service, accommodated us, and have to follow protocol on some banking processes, Pezan, was polite and courteous and patient..a credit to the bank, " well done"
August 2023 by Unique Seller
The manager in the soho road branch was disgusting her attitude stank and she had 0 respect with her Ben up shoe dem if it wasn?t for the well-being man we wouldn?t have been heard. She needs to be fired with her racist self. Her collegue asked her who I was and she continued to say ?the black girl? get her out of there the worst customer service ever! As a manager you should be someone your colleagues can look up to but she just treats people like seh dem ah dutty darg.WORST EXPERIENCE EVER.
July 2023 by Adam Mohammed
Rude staff specially a lady called Raveena her attitude stinks, i loved using this bank on a day in day out basis but cause of her im closing my account with Lloyds, thank you very much for your stinking attitude!
July 2023 by Randall Shergill
It's Lloyds. They're happy to shut down your account and ask questions later. Not much help, find a different bank.
June 2023 by okonkwo chinye
Awesome
August 2022 by Qasim Iqbal
Had an issue with my online banking, was told that they do not do enquiries after 4pm and did not offer to book an appointment to sort the issue. I was advised to return on Saturday morning. Bare in mind no attempt was made to even contact the fraud department, to resolve the issue. Poor customer service.
July 2022 by Sandeep Singh
Don?t use cash deposit machines ,stuck money and card then long wait ,, ultra slow motion staff ????
March 2022 by Jacquelin
Customer service was really bad the lady I doesn?t now here name but lol she was so RUDE and didn?t even what to do
March 2022 by PAVEL KOVAN
They do best service. *****
