December 2023 by Geoffrey Bowater
The wife got what she wai
August 2023 by geraldine johnson
Very nice store, The staff was polite and helpful, one lady given my partner and I a sample of hand cream which smells amazing. We brought 3 items that day. I highly recommend visiting them and the lavande blanche smells absolutely gorgeous.
July 2023 by L U
Tasha thank you for your help and service today, your customer service is ?. The shop is always beautiful but today was even better with such friendly support, thank you for the time you took to make me help choose the right hand cream I needed. Many thanks.
May 2023 by Sylvia Williams
Lovely shop big on the inside. Staff were attentive, polite, and happy. Big thanks to Sussie and her colleague. If you're buying a gift for someone, they will gift wrap it for free.
February 2023 by Tom V
Great costumer experience with Mani. She has been very kind to let me try what I was looking for.
January 2023 by Mohamed Ahmed
Bought a birthday present for my little sister. The products are fantastic and the customer service is even better. Thanks to tasha who was so lovely helping me and my wife finding the perfect gift.
January 2023 by Irina Suhhanova
I looked for my best friend's Christmas present and was served by a lovely lady Tasha.She was so welcoming, friendly and helpful.I will consider this lovely store for finding gift sets for my friends and for good quality skin care products for my personal use^.^
November 2022 by Stef 01
Nice and friendly staff, Mani is lovely to talk to?
October 2022 by Ibrahim Khan
Went to this amazing store and was served by a lovely young lady by the name karriss she had warmth in her service and was so incredibly friendly. All the staff are so welcoming and the manager Yasmin is so professional provides first class service. Will always recommend l?occitaine for all your skin care needs. The products actually work and a little product goes a long way , you also get 10% as a new customer as a loyal customer you become a VIP which means your rewarded with lots of fantastic gifts. Thank you l?occitaine team at Birmingham Grand Central will be visiting again ?
July 2022 by landrine sonia
Amazing customer service and lovely ambiance
May 2022 by Jo
I didn't catch her name but I wanted to say thank you to her for helping me find a perfect gift set for a pregnant woman.She was very attentive to my need, budget and was very knowledgeable about all the products and made some relevant suggestions, she made me tried a few options and made sure everything was packed nicely.Its really worth the money as you can tell product are top qualityFantastic customer service!Thank you again!
May 2022 by Lukasz
It is shame they keep open shops in Russia.I hope a lot people will think before they buy anything .
March 2022 by Mr M
Bombarded with emails after making a purchase for someone else. Avoid
August 2021 by Jean Jacques
Very helpful staff, polite and pleasant..knowledgeable about products too..I was buying a gift for a friend's birthday...sales assistant asked if it was a gift, and then gift boxed it for me..beautifully..A real pleasure to shop here..
September 2020 by Dawn Plant
We go to the yearly event through Woman and Home, which gives great discounts on products and its a pamper evening. A chance to try their new products and be treated like royalty for a couple of hours. Hand massages, facials, chocolates and prosecco, great service and staff so friendly and genuinely interested in you. Love these treats with my best friend and would definitely recommend. Well done L'Occitane on another great event ?
