January 2024 by Juliet Anyiam
It was very relaxing. Had d comfort massage. Enjoyed the discussions, the awareness of the comfort I was about to experience, soft touches. Served with a mock tail , calm music. It was an awesome experience definitely would be right back!
January 2024 by Loveth James
I had the comforter today with Sam and boy it was so amazing . I feel really really good. The mocktail after was amazing ! will definitely be coming back ! Good job
January 2024 by manar khalefa
Had a comforter treatment with Krystal today, she was kind, attentive and made a great effort to make me feel as comfortable as possible throughout the process. Krystal took her time to thoroughly explain the products which would be used on me and the treatment was incredible. I had the best experience, thank you Krystal!!
January 2024 by Sustainable Sass
Today me and my friend Charlotte had the Spell treatment with Amy and Camilla as our spa therapists and they were absolutely incredible! We left feeling so relaxed and like we were floating on air! Amy and Camilla were so friendly and welcoming and made sure we were comfortable every step of the way! Can?t wait to visit again for another treatment:) x
January 2024 by Bella Kovacs
I had such a good experience here, all staff was helpful and friendly, with wonderful recommendations, amazing knowledge of the products.Best was Amanda, who showed me the spa area, talking me through all the spa experiences.Looks amazing and great for present too.My favourites are the bath bars, because unlike the bath bombs I can use them multiple times.Thank you!
January 2024 by HKAUR HKAUR
I Had my comforter spa treatment a day before and literally it was worth it KRYSTAL is really good with her skills. I recommend it to everyone. My skin feels so good, full of moisture, I can't explain it though.Thank you so much KRYSTAL. I must say that LUSH HAS ALWAYS SOMETHING FOR EVERYONE ! ??
January 2024 by Sara Figueroa
Did not realise there was a spa in the Birmingham shop! Had a tour of the the spa and was guided by Landry to make a choice of spa treatment for a Christmas gift. He was really nice and knowledgeable, and didn't put any pressure to make a purchase. It was such a great experience and the spa looks and smells incredible
January 2024 by Chloe Westwood
My friend and I came for the validation facial together and received treatments from Becca and Lydia. Both were friendly and made the experience extremely relaxing and ensured it was tailored to us our skin goals. Also got some free products at the end. Highly recommend.
January 2024 by Juliana Sally
Dedicated staff who goes all out with the customer service. Knowledgeable and caring to your needs. I had a synesthesia spa by Amy and it was the most wonderful, soul rejuvenating experience. I highly recommend the spa treatments for a deep relaxing time. Beautiful cause by beautiful people. Loving it.
January 2024 by Josh Tuffour
What an amazing customer experience! We were greeted by Landry who is exceptional! First time visit to Lush Birmingham and he spent time with us and showed us products and didn?t leave until our basket was satisfied. Then on top of that he surprised us with a wonderful act of kindness and gave my Mom some samples for her birthday. My Mom and I are truly impressed and massively blessed by his assistance, friendliness and just being superb! Thank you Landry.
January 2024 by Sylv M
I had Becca today for my spa treatment and oh my goodness she was amazing! I went with the Synaesthesia package, which has such an awesome history to it. The way its curated, and creates an individual experience for each person is also, quite awesome. Becca was absolutely wonderful, and such a sweet person x She was truly lovely and made me feel very comfortable and at ease. After a tough Christmas period this is completely what I needed x I'm also in bulimia recovery, and not once was I made to feel uncomfortable in my skin despite this being a step outside my comfort zone x I really had such a lovely time, and desperately want to come back whenever I next get the opportunity ??
December 2023 by V
Absolutely lovely fresh facial today with Aivoha and Amy! The loveliest therapists and the environment/music felt so luxurious and relaxing. Everything was tailored towards my skin needs and my skin felt so nourished after the treatment. Would definitely recommend and will definitely be coming here again- amazing first experience!
December 2023 by Deborah Hartland
I originally ordered my goods on line, in plenty of time for Christmas. Evrie, the courier service ran into problems and did not deliver.I paid my £8 train ticket into BirminghamLeah, manager at Lush, immediately sprang into action. She was patient whilst she waited for connection to customer services.I was ready to repay but Leah not only took my long list and picked them off the shelf, she wrapped them rather than asking a member of staff.Thank you for your kindness Leah. ?A lovely member of your team, with a great work ethic, shared her story from Hong Kong. Good luck with full time employment.All the staff were so genuine in their quest to support me.Definitely worth the train ride.Have a peaceful , blessed Christmas
December 2023 by Laura M
This was my second treatment at the lush spa. I had the comforter treatment with Amy and felt so so relaxed. Everything that was going to happen was explained beforehand so I felt super comfortable, and that was before the treatment even started!Really would recommend! A great experience, and I will be going back. Thank you Amy :)
December 2023 by Simar Harrykharoud
I had my sound bath therapy today and I have no words to explain it. It went so good. firstly NAAM was so welcoming, she explained me everything with a smile. I am very impressed with her service and then My Therapist LINDSEY she is a lady with a heart of gold. During the therapy I was feeling so relaxed , it was an escape from the world. She is too good with her skills . I would say that everyone should have this treatment for once in their life. There was no noise nothing uncomfortable at all. I enjoyed it very much . Thanks to LUSH that they have introduced the spa treatment in the store.
