December 2023 by Santino PRICE
Small variety of food but great products as you are in a rush and it?s in the middle of the train station. They have a mix of ready meals and food you can buy, but however I would love to see a more bigger max and Spencer store with food somewhere closer to my area.What are convenient was they only have a paper bags example I was buying a bottle of wine and I forgot to bring my own bag
December 2023 by S F
Badly designed. Very difficult to get near the sandwich fridges as so busy. Unclear labelling on meal deal offers. Biscuits and cakes in two different places and rear area between bread and alcohol cluttered with staff trollies.
October 2023 by Hazel Fox
NEVER EVER eat velvet cake from M&S food. It tastes bad very bad. Worst cake I ever had in my life
September 2023 by Zainab Najafi
Sairah and Amna were so lovely and friendly and made my day so much better :)
August 2023 by Amna K
Really good store and great staff overall would definitely recommend ??
August 2023 by Sun Flower
I always pop in this store while i travel to my work or way back home .Staff is very friendly all the time ,they are always busy filling the store but whenever I approach the team they always smile and take me to the items, they have variety of products, you can buy chocolates as a gift and last minute flowers shopping too.I would definitely recommend this store for shopping
August 2023 by Dylan JL
It's great because its m&s but the staff and security are extremely rude and suspicious of all customers, you can hardly breathe in that place. I like m&s food but this particular store is very odd and uncomfortable to be in
July 2023 by Pravjot
Waynie was super helpful and friendly at the self check out. I had 10 mins to pick up a bunch of things before my train, and she not only helped me with scanning and packing as my hands were full, but also ensured that my flower bouquets were packaged properly so I wasn?t struggling to carry a lot of things. She was a friendly face to encounter at the store that made a long day better.
June 2023 by Neil Emery
Great selection as you would expect
June 2023 by Ferhat ?stanbul
It's a nice market, you can find flowers, drinks and many products. I've visited this store many times, the products are regularly renewed and some products are regularly discounted. The train has an easy access inside the station, it is usually of medium density. It can be very busy during rush hour. I like the design of the store. I can shop from this store from time to time.
June 2023 by Esmee Esho
I have been a regular customer at this M&S branch and have generally had positive experiences, but my recent visit left me feeling disrespected and uncomfortable. It was truly disappointing to encounter such behavior from the staff members.I accidentally picked up the wrong sandwich and realised my mistake before paying. In an effort to rectify the situation, I promptly went to pick up the correct one. However, during this time, I couldn?t help but notice that the staff were closely watching my every move. This made me feel unnecessarily scrutinised and judged, which is not how a customer should be treated.To make matters worse, when I proceeded to the checkout to pay for my items, one staff member positioned themselves behind me, seemingly waiting for me to complete my transaction. This made me feel rushed and uncomfortable, as if I was being accused of something. The presence of a security guard further added to the unpleasant atmosphere.As my partner and I left the store, we couldn?t help but overhear the staff members whispering among themselves, discussing our presence and making us feel even more uneasy. This type of behavior is highly unprofessional and disrespectful, and it left a lasting negative impression on us.I am genuinely frustrated and hurt by the way we were treated during our visit. It is disheartening to experience such poor customer service, especially at a place where I have previously had positive encounters. I believe that every customer deserves to be treated with respect, regardless of the situation.I sincerely hope that the management of this M&S location takes note of this review and addresses the behavior of their staff members. It is essential to foster an environment that is welcoming, inclusive, and respectful to all customers. I genuinely hope that my future visits to this branch will reflect the positive experiences I have had in the past.Please accept my feedback in the spirit of constructive criticism, with the hope that improvements will be made to enhance the overall customer experience.
June 2023 by M. Rose Stockford
I got a Too Good to Go order from this store, and the man who served me, Nasir, was so lovely! Fabulous customer service and the order was super generous. 10/10
March 2023 by steven powell
Nice and clean shop and plenty stock in there for a small store. Prices are a bit higher but it is handy when getting a train home and opening times are good.3 stars as when we went to self checkout, as nobody can serve you, we were watched like somebody who was going to steal or something the lady was right on top of us and yet there were plenty of others on the other checkouts scanning yet wanted to just stand there and watch us and it was so obvious, felt demeaning and made to feel awful. We scan all the items and are honest people, she stayed there until we finished scanning all of them and paid, then vanished into thin air once done, while the whole time watching no one else, I don?t think she would of even left to help anyone with a problem. Disgrace tbh and not happy with that. Felt like she was racist against us or something. I could understand if we were asking for help or looked like didn?t know what we were doing but that wasn?t the case. Come on M&S you are better than this.
March 2023 by Rebecca Starkey
I could not believe my eyes today a homeless man got stopped today at the doors for pinching two little trifles as he was about to walk out without paying so he said he'll pay by card, I saw the homeless man walk out and the store assistant walk back inside from the door with the triffles, where is people's heart. Felt like I should have offered to pay. This sight made me feel sad.
February 2023 by stuart williams
Clean and tidy if you are late and require groceries then this place is excellent for your supplies
