November 2023 by Aussie Foodie
Staff really need to be more polite. The food is just rubbish I know it's fast food but have some standard and consistency about your product fries soggy no salt burger looked like it was ran over when I complained nothing was done about it.
November 2023 by S C
Well that was an adventure. Nipped in for a quick lunch. I ordered and took a seat. The food came and the fries where ice cold (the manger did change them to fries covered in liquid magma but atleast its hot) I needed to nip to the loo, a crack head asking for change in the toilet foyer and another smack head giving a sexual favour to some one in the only cubicle. I swiftly left and was harrased for money to leave the car park by another smack head
November 2023 by jojo remeny
Hit and miss with mcdonald's. Sometimes the burgers abd chips are luke warm ,sometimes OK. Likewise for the milkshake, sometimes runny sometimes thick. I don't expect much as it's a fast food commercial joint .If I want good class food,I will go to a good restaurant!! HaveComplained to mcdonald's on a number of occasions. It's cheap for what it is ,so can't complain too much .
October 2023 by Radhia Boulaabi
Can't say much about this McDonald's. I've only been through the drive thru. Ordered a milkshake. There were about 2 to 3 cars before me. Waiting time in total until I got my shake was about 7/8 minutes. The short interaction with the staff was pleasant.
September 2023 by ACE Jalandhar
24X7 open, with both dine in & drive options, with good place to park & sit. Its location is also very suitable for both : Going OUT or Coming In to Birmingham. Food is as per standard of MCD.Parking: Very Good parking...Place...
August 2023 by Sonia
My visit to the McDonald's in Birmingham left a mixed impression on my palate. While the location is convenient and the service was fast and friendly, I can't help but feel somewhat disappointed by the quality of the food served here.The menu is packed with familiar McDonald's options, but I find it hard to overlook the sense that many of the choices lack authenticity due to the overwhelming presence of preservatives and flavor enhancers. The food seemed to have a consistent taste, which led me to question the freshness of the ingredients. The burger I ordered had that classic McDonald's flavor, but in this case, that didn't turn out to be a positive thing. The lack of variety in flavors left me wishing for a more satisfying culinary experience.Despite my concerns about the quality, the convenience and service still make this McDonald's a viable option for a quick meal on the go. However, for those seeking a more genuine and diverse taste, it might be worth exploring other dining options in Birmingham.
August 2023 by margaret O
Staff were visible and efficient with clearing up, tables were very cleanToilets are OK too - an acceptable standard of cleanliness.Food was hot and the fries tasted fresh (not hot in some locations!)Overall 8 out of 10 - I would recommend this McDonald's compared to 6 others in Birmingham.Lots if parking available & felt safe with children in here.Kid-friendliness: Very spacious and clean. Staff seemed efficient and friendly.
August 2023 by Mohammed Shafique
We went to the drive-through. It was quiet with two cars in font of us. It still took about 15 mins to get to the order counter. Once the food had been ordered, we had paid my so to park the car in waiting bay and collect the food on food from the food counter. This was incomprehensible , as the cars in front of us were served at the counter.
August 2023 by Paul Cox
Generally the food and service are fine and have visited during daytime and night time. What puts me off mostly are the beggers who hover around the drive thru order lane and by pay window, if there's one thing to put you off ordering and handing over funds it's seeing one or more people with their cups walking up and down the vehicles coming in! Many times I have not felt comfortable coming onto site to order and end up going further away.
August 2023 by Tim S
Really poor management of drive thu. Had to leave because the queue wasn't moving in our lane, despite the fact the other lane was being served
August 2023 by Natasha Subi
I ordered 2 drinks as a very hit day one was strawberry lemonade with was pink my friend ordered same it was red so inconsistent, I then got the new strawberry smoothie was taste good. My chips were cold, so I couldn't eat them. Staff needed to be more friendly or at least pretend. I won't be going back here.Kid-friendliness: Open and devices to entertain childrenParking: Ample parking outside branch
July 2023 by Wilfred Nhemwa
A bit of a queue. The food was good but I got 2 items on my orders incorrect and couldn't do much because it was a drive-through
July 2023 by Ameena Yasmin
Was helped by the lovely manager Haleema regarding an enquiry, she was extremely supportive and friendly and made my experience here so much better. I will definitely continue to come here just because of how she made me feel!
July 2023 by Charles Montanaro
Debbie was welcoming and friendly throughout, never had such nice service in a McDonald's.Thanks Debbie
July 2023 by Robin Milton
Well I never, another Macdonalds in Birmingham smashing it with a 5 star review. Food was well cooked, form was decent (though it collapsed in my hand a little due to the weight of the patties) and Debbie was very helpful and friendly. Made us all enjoy our experience muchly.
