March 2024 by really nice guy
Cakes were kind've stale. The bathroom was disgusting there was urine everywhere (and I mean puddles), I was embarassed of myself, bringing my daughter to a place like this. You would think all the negatives end here until you see the rat fecal matter around the kitchen door & literal mice running around oh and rain drops occasionally dropping from roof leaksKid-friendliness: not kid friendly, only 1 bathroom and it is NEVER EVER cleaned
March 2024 by Reyan
Beautiful venue. Clean, bright and a welcoming atmosphere. The food and drinks were delicious, with friendly and attentive staff. Would definitely recommend and I will definitely be going back. 10/10.
March 2024 by ESC92
Have been multiple times over the years, service and food is usually good, but recently the service has gone downhill. Took a good 10 minutes before anyone came over to take a drinks order. I then requested a child seat, was told they would bring one over. After waiting 15 minutes I went to get it myself, as I was picking it up, was told by the waitress to leave it and she would bring it over. She then went back to her conversation with other staff, so had to wait another 10 minutes. Baby was getting very annoyed as it was difficult to feed him without a high chair. They then had the cheek to put on a service charge - which I took off straight away
March 2024 by Louise Mc
I love it here. Coffee is great and one of the coffee shops in town where the cakes are baked in house rather than ordered from Brakes... Regularly get cakes from here and am never disappointed. The sandwiches are great too
March 2024 by ash turner
Great coffee and cake meets charming staff in lovely old art
March 2024 by Perri Lewis
We made a mistake with our booking - and the team couldn?t have been more accommodating. They moved us to a private room in another venue in the city, moved our entire preorder over - and generally saved the day. Props to Liam at New Street branch and then the managers at the Mailbox branch who looked after us all day.
March 2024 by Marina Khan
This place is just so cozy. Good selection of Vegan and vegetarian options with a decent serving sizes. 10/10
March 2024 by O.
Bad!! Bad!! Bad!! I wish I never went. Wish I could give 0 stars because the 1 star is way too good.Staff members are just a joke. Unprofessional. Flirting with customers , making offers to impress girls with 50% off the bill but then disappear once the food is served.The food is just disgusting over priced. No knowledge on the menu whatsoever. I ordered mash avo on toast with a poached egg and a mixed salad. Nobody told me there's 2 massive slices of sourdough bread and just one tini tiny poached egg which one ridiculous and on top of it all the salad had loads of mashed avo in it. Too much avocado and way too sour. Think the chef dropped the vinegar in it because that's what it tasted like.Drinks are ridiculously expensive.DO NOT GO!!
March 2024 by Adam D
Excellent food, especially liked the brioche, and lovely setting. Service was friendly but issue was it was very slow - I asked a couple of times for the bill but no one brought it, so after 15min I went up to pay, myself. Surprising when there was a queue of people waiting for tables.Would maybe go again when it's quiet, but certainly not if I had a train to catch.
March 2024 by Yana
All show and no sustenance unfortunately. Beautiful place. Staff lovely. Menu looked great - but was food was lukewarm,l and was so bland (if you have to add your own salt and pepper you know something?s up). Had hash browns they were so bland and were cold. Also be warned - menu says ?freshly squeezed? orange juice but this was from carton of TESCO Orange Juice!!! Literally saw the carton being poured and was charged £3.70 a glass (!). Staff were lovely though - gave us 50% off the food because it was cold. Wouldn?t visit again.
March 2024 by Emma Millin
Food was delicious. Unfortunately the staff tried to get us to leave 30 minutes before the end of our reservation whilst we were still enjoying our drinks. Very surprising considering the reservation states the time we have a table for and the service is hardly fast if they are so desperate to get us to leave.
March 2024 by Im ImI
This is our favourite place to eat, we go regularly and the staff are super attentive in service and present a warm & friendly welcome (special shout out to Maleika & Pete who are wonderful).The food is delicious but this is more than just an eatery, it comes with a great atmosphere which is also currently displaying stunning photography from Herbert Walters.After a full on week, there's nothing better to unwind & embrace what Medicine has to offer. I cannot recommend this place high enough, thank you (Imran & Ann)
March 2024 by Sara Shahin
Rudest set of staff I have a experienced at a coffeeshop in my life! I won?t be coming here ever again!
March 2024 by Louis Stanford
Only one drink served, other was forgotten about, very long wait time for two sandwiches.Nice designs, food was lovely though, it was very busy so understand the wait, recommend for a quick stop as you can take away, maybe not if you're planning on a office break.
March 2024 by Luke
Went for a team lunch (5 people), having been told good things about their menu. Sadly this was not the case. The food we received (a selection of sandwiches and egg-based dishes) were rubbery, cold and flavourless. It also took over 20 minutes for our drinks order to arrive, which was incorrect.We asked one of their colleagues if they could take a quick photo of us. They were happy to do so, but also very happy to give unsolicited critiques on our appearance. We all found this surprising, confusing, and uncalled for, yet the colleague seemed delighted to pass unwarranted critique.A very bizarre experience. Sadly, I cannot recommend this location.
