December 2023 by Peter Buturo
First time ordering at this location and I was disappointed.I made an order online on 18/12/2023 at 12:15 and even telephoned to request for the chicken thighs to be WELL DONE (not exactly a difficult request). I purposely waited longer to allow the chef to ensure my chicken was WELL DONE. I went to collect it and it wasn't what I had expected. When are you spending £14 plus, you expect the food to be the way you wanted. The staff member was not exactly helpful. I won't be coming back to this Nando's location.
December 2023 by sam
The food was amazing and the staff were friendly, I will be coming again. It's just hard to choose one thing because I can't decide.
December 2023 by just me
Tonight was truly remarkable. The guy with the unique hair who greeted us displayed utmost professionalism, while Tee and Lily, absolute legends, went the extra mile to assist me in impressing a friend. They are a credit to Nando's and deserve significant praise.
December 2023 by Yusuf Noorbhai
The chicken tasted better than other Nando's restaurants I've visited recently. Maybe we were just extra hungry? Enjoyable experience.
November 2023 by Ice Wong
Good management especially one of the male manager. Good service with nice design restaurant. Tables, seats and floor are clean.
November 2023 by Bob Ray
Wow, it?s been ages since having a Nando?s and it?s normally been as take away *** mistake *** we stopped by and decided to dine in (well just outside as we had a dog with us). What a difference, ordered easily via the app and in less than a minute a glass arrived.The flavoured fries were great, crisp and tasty, but the chicken was lovely and really went down well.Also tried the minted peas and that went really well with the meal.Great and now suitably stuffed.Thanks
November 2023 by Becky Hordell
Lovely food, amazing staff, clean and cheerful people one of the workers named lunga manager on shift was absolutely lovely very cheerful and appreciative for everything 100%
November 2023 by Jim Smith
I?d rate zero if I could. Yes don?t get excited for Nando?s but this was appalling. Chicken was cold and half my items were missing.
November 2023 by Yan Sing Wong
The food was good neugh for what I aspect and it was worth price .My favorite is the lemon chicken wings so my family order 10 of them sadly they can only serve 5 of them, but we could change the five lemon chicken wings to even half of a chicken. And the manager even give us a free side so we chose the corn and the corn was a hole one not only 1/3 of the corn (because the one on the train station only gives us 1/3 of corn) . And thirdly when we leave the manager even give us free mago ice cream. Thanks for the manager and thanks for reading my story ????????????29/10/2023
October 2023 by Cynthia Ngee
First, the service was great a day friendly. The manager and the lady attended to me and they both received 5 stars.The ½ chicken was soft and succulent, just the way I love it.The garlic bread was not hot enough for me.
October 2023 by B W
I had an absolutely fantastic experience at Nando's today! Despite a little mishap with my 2-year-old who unfortunately choked and vomited, the staff's response was nothing short of exceptional. Manager Jamaima was an absolute savior, swiftly coming to our aid and ensuring that everything was cleaned up promptly. Our server, Zenata, also deserves special praise for her quick thinking in relocating us to a new table and providing us with fresh cutlery. The level of care and professionalism displayed by the entire team truly made our visit memorable. We left with smiles on our faces and a deep appreciation for the outstanding service we received. Nando's, you've won our hearts! Thank you for going above and beyond to make our dining experience remarkable.
October 2023 by Josh Latham
Really nice quiet Nandos, great to sit down for a meal and relax after walking around the chaotic Bull Ring. Probably the best service I?ve had from a Nandos. Lunga is worth his weight in gold.
October 2023 by Cynthia Ifenchor
First, the service was great a day friendly. The manager and the lady attended to me and they both received 5 stars.The ½ chicken was soft and succulent, just the way I love it.The garlic bread was not hot enough for me.
October 2023 by Maria Caines
Food area was extremely messy, all of staff hovering over food on counter instead of trying to get it out. Chicken was slightly undercooked. Needed doing a bit more. Toilets were disgusting needed cleaning. Male manager done nothing other than sort out napkins the whole time we were there.Poor
September 2023 by Aaron
I had the most wonderful experience at Nando's in The Mailbox, Birmingham! From the moment I walked in, the staff greeted me with warm smiles and exceptional service. The ambiance was inviting, and the food was absolutely delicious ? the peri-peri flavor was perfectly balanced and left me craving for more. The attentive and friendly waitstaff ensured that I had everything I needed throughout my meal. I couldn't have asked for a better dining experience. Nando's at The Mailbox, Birmingham, truly knows how to provide top-notch service and mouthwatering food. I can't wait to visit again!
