January 2024 by Shah nawaz Khan
Very friendly staff, professional and helpful. Good customer service.
October 2023 by Michael Meadows
Staff is not nice
June 2023 by Wayne Davis
Great bank.In fact the best Bank or rather Building society I've had the good fortune to be a member of. The staff are helpful and more importantly familiar. Unlike other banks the faces here don't change, which if ask you me in this line of business is priceless. Respect now and always forever due?
June 2023 by Lauretta Christopher
There nastey people in there there one person in there think she haif cased she lovely
May 2023 by Waseem Akhtar
First time in this branch was served by sehrish staff are welcoming will definitely come again was a pleasure keep up great work and customer services ??
April 2023 by Ravita beauty Lounge
I have been so many time nationwide mostly I use online banking but last few time I was going to soho road branch all stuff is so help full very nice simile on the face all the time specially MISS CERISE is really really good with her service you can tell she is really doing her best with all customers I was looking while I was waiting on the queue. She is doing her job with passion and honestly and miss Amerdeep she is also very passion with her job
April 2023 by Rav's Beauty Brow Bar
I have been so many time nationwide mostly I use online banking but last few time I was going to soho road branch all stuff is so help full very nice simile on the face all the time specially MISS CERISE is really really good with her service you can tell she is really doing her best with all customers I was looking while I was waiting on the queue. She is doing her job with passion and honestly and miss Amerdeep she is also very passion with her job
August 2021 by Stuart Davis
Staff Always happy to help within the soho rd branch with additional personal touches such as remembering your name and having extra consideration towards people with a disability or simply frail, such as my mother... What could have been a lengthy ordeal was a relatively painless visit to the branch... My only complaint is the inability to keep the web updated with their specific opening times and sometimes early closures which have been due to staff meetings and training. On at least 3 occasions I've arrived in taxi at 8.55am to find notes on the door saying 9.30 opening..... Frustrating doesn't begin to describe my feelings.... However, other than that, no complaints....... If you guy's could take my feedback on board, you'd be close the PERFECT... PLEASE THINK ABOUT IT..
July 2021 by Yassar Hussain
The wait outside is shocking.
July 2021 by Rahul Gautam
This bank offers some very good services, good interests rates on savings accounts and very good rates on mortgage. Staff here are very nice and welcoming
July 2021 by Fozia Butt
Staff at my local branch are very kind and professional, especially MEL on the 1st desk.(Sweet, slim Jamaican lady with glasses)I'd gone WAY past closing time still being inside dealing with matters and not once did she let me know that I've overstayed or she's got to do her own work to close up and go home.Loved her enthusiasm for helping and making the customer feel at ease...5 star ? ? ? ? ? SERVICE
July 2021 by Maya Armani
If you looking for a bank that puts the customer at the heart of their business then I highly recommend the use of Nationwide bank as they provide a service which is a cut above the rest. They offer you a fantastic customer experience where you feel valued and respected by the staff at this branch, for all your banking need in one, Nationwide offer you the service you would come to expect from a reputable company like they are. They give you the red carpet treatment making you feel very special and appreciated wanting you to continue supporting them. I am sure you will come to recognize and use Nationwide bank for all your banking needs and will recommend to friends and family. ????
July 2021 by I Ali
Spoke to manager/supervisor. He stated maximum capacity of 6 people, which is understandable. Waited an hour last week to get in. Anyhow, today, there were two customers being served and one in the queue. But still, he did not let us in. When I queried about the maximum capacity, he stated it was 6. However, he still made us wait outside. I mentioned if it's a maximum of 6 allowed inside, then why are we not allowed in. He didnt have a good reply. I stated the service is rubbish, and all he said was sorry.
September 2020 by tarun248
Very helpful staffs and always assisted in all queries.
August 2019 by Maheen Amin
I had a bad experience twice.. I wanted to take out 600£ from the bank.they didnâ??t give me they r saying only allowed 500£ a day or I have to give them a call before I go to branch..then i wanted to transfer my money to different account theyâ??re saying £20 charge to transfer all money or I have to go two days to do that they canâ??t do it in one day.. I have a net west ac I never had this problem
