September 2021 by Barbara Bryan
Excellent service and polite service
August 2021 by Sharon Cater
Not as helpful as I would of expected
June 2021 by Wild Coyote
I had no problem here friendly staff I bought phone charger because I go out about 3 hours I noticed my phone needed charging so I've had to return back home early those days over because I bought walk phone charger once it's charged it lasts months I payed 25pound for it only thing I didn't like was they said I can't sit in sofa why no idea my legs was hurting no not allowed what's going on with the chairs I don't see your name on it weird ?
November 2020 by Margarita K
Served by Rick-Nicko today who helped me a lot. Great customer service, friendly and professional staff...
October 2020 by Majid Jawaid
Great Service
October 2020 by Megan Atkins
Had a lovely experience with Lamar today. He normally works at the Bullring and was so lovely. I was a little unsure what I was after but he was so helpful and willing to do whatever it took to help me to make a decision. He was so patient with me and it was by far the best experience I have had in an O2 shop
October 2020 by Stefan Kudev
Got served by Joshua today who was fantastic and helped me pick a new plan and transfer SIMs really quickly. Great customer service and really friendly - give him a pay rise!
October 2020 by Elias jesku
Visited the shop 3 days ago and tried to purchase a phone contract deal for my wife , at the main entrance and a member of staff came over to me and I told him what I needed. There were no other customers at the store .\\n\\nI explained to him my wife doesn't understand English as she is foreign and she need to come inside with me so she can pick up what she like and I can explain her . But they didnt allow us to go inside even with keeping social distance and nobody was in the store . Was one guy who was trying to help probably was the manager and he was asking the other guys ( bit dark skin) if he want to help us he was refusing and really rude and angry . First time I was trying them and will be the last one . I am not sure if it is the company or only this store .
August 2018 by Dfitnessuk D
The staff seem to busy gossiping instead of trying to help people that come through the door
August 2018 by Bernard Carroll
Best phone shop in Birmingham, by a mile. A PLEASURE to visit. ð???ð??
July 2018 by Daniel Ali
Customer service was great, got everything sorted that I needed to with no issues. The one negative aspect I found was that their systems are out of date and when having to agree to terms and conditions, it is not as smooth as it could be. However, on a whole, I had a good experience and am happy with the upgrade I got.
May 2018 by Farooq Ali
Store with all major mobile phones on display
Knowledgeable and friendly staff
March 2018 by Zanis Rubins
Bustards. Hate o2. Been 4 years with then. Dont wish to anyone
