March 2024 by Leah Kasey
every time you order they miss half the order and don?t refund absolute disgrace of a place.literally have stole so much money from me and everyone else by the looks of things. needs to be removed from just eat and uber eats this shop nothing but take peoples money and argue on the phone when yousimply tell them to refund (which they never do)
December 2023 by Nimrat Dehele
Ordered through Just Eat and they delivered the wrong drink, I rang to ask them to send the correct one. The first lady was perfectly reasonable but said they couldn't send anyone out as they don't drive at which point another lady took over the phone. The second lady was just defensive and rude from the start, no effort to manage customer expectations or rectify the matter.
November 2023 by John-Paul Robertson
Great shop.
September 2023 by Kellie Ann
I think her names Mary but the older common one? I literally won?t go into one stop cause she?s so off putting and rude. Stopped goin for 3 years cause she?s so vile to people went back the other day she?s still there! Like this shop is losing custom cause of their chavvy rude old women they employ ?
September 2023 by Robert Browning
No stock, never ever provide receipts and therefore get away with always overcharging you. Terrible store.
August 2023 by Ann Turner
Order from the store, wrong item received. Whoever packed did not look at the order as I was sent a bottle (75cl) instead of a box (2.24) of sauvinion blanc. Not for the first time has this has happened.In order to obtain a refund, we have to wait up to 10 days via deliveryNot happy at all. Will not be recommending using deliveries again, but your staff should also be repremanded
June 2023 by Laksmi E. Gonzalez A.
The staff is helpful the shop is always tidy .
April 2023 by Ross Saab
Limited selection but good for milk and stuff.Stop once, see they haven't got it and then go to two stop ??????
April 2023 by Simon Collis
go and see for yourselves, id rather walk up to lindsworth than use this horrible shop
October 2022 by Mark Owen McGuire
Great staff Great service these guys (and girls mafi mishkallah yanni?)are, if i went to this one stop and there weren't the same staff there, I'd probably go elsewhere, and I really mean that I'm Glaswegian we don't cut words, your staff are amazing give them love
August 2022 by Alice Harborne
Careful when your buying meat from here, they sent me out meat that had expired 2 days before it was delivered to me, luckily I always check the dates on all my food before eating or I could?ve been seriously ill?
June 2022 by Andrew Simpson
Decent local shop and service with a smile ??
April 2022 by misbah akhanjee
Came in Saturday night was very busy, I bring my parcel for the 1st night had no idea how to use the hermes machine and a guy called Nicolas helped me doing it. Good service I recomand to visit this store..
March 2022 by Karl BHX
Generally speaking my experience has been;Overall?...Staff are rude, poorly educated and generally miserable.Do not be fooled by the 5star reviews on here; I suspect they (most) are not truly genuine.I often get the feeling there's a "shop culture' in this franchised run shop of its OK to be moody and make no effort... with minimal 'soulless' stone faced staff (often just 2) split between stocking shelves and being glued to the till.Little wonder such a high turn over of staff.. meaning the ones that don't leave are probably the ones that can't leave as they unemployable in reputable customer focussed stores, where a smile, intelligent mind and a good command of English is a requirement!Are they just that way, or so overworked and untrained (hating their job but realising they wouldn't be able to get a better job)?In sort, don't expect an impartial friendly and professional service.One exception to the rule is the young Caucasian girl (who works some mornings) who does strike me as more humble and willing to make a effort. But she is the one exception I can think of right now as some staff have left and the remaining seem there purely for the money.Oh, and be sure to check your change and receipts as it's not uncommon to be charged more than the price displayed or get less than you should.. This is particular important for vulnerable or elderly customers who typically will accept what their are charged etc at face value.And should either of these things happen and you politely query your receipt/payment/change etc... do not expect an friendly, helpful or apologetic response, but rather a defensive response followed by being fobbed off with some lame excuse.Gone are the old days when local shopkeepers/store staff were friendly helpful characters you could trust!Not perfect, but a much better experience, more staff and friendlier atmosphere at the other nearby OneStop Stores (Vicarage Road).
March 2022 by mandy S
This is my nearest convenience shop but after witnessing so many unpleasant incidents I have decided to shop elsewhere. One member of staff (withholding name) is so rude not only to customers but other staff too.It is not professional to bad mouth colleagues to customers and to bawl at other staff.No wonder there is such a high turnover of staff!The person in question does work hard but customer skills are none existent.Never come across such unprofessional conduct, appalling!
