November 2023 by Darragh
Always fast and good food, Norri the driver is a
November 2023 by Dhruv Matade
I ordered the Garden Party Pizza from Papa John's, and it was amazing! Fresh, flavorful, and exactly what I was craving. The veggies were top-notch, and the crust was perfection. I would recommend you to go for thin crust!! I complemented this with Garlic Bread which was delicious. If you're a fan of veggie pizzas, this one's a winner!
October 2023 by Mahi singh Patel
Absolutely thrilled with my Papa John's experience! The pizza was piping hot, loaded with fresh toppings, and the crust was perfection. The delivery was prompt, and the customer service was top-notch. Papa John's never fails to deliver a delicious and satisfying meal.
October 2023 by A A
My 11yo ordered a pizza while I was waiting in the car and had to face the most inappropriate behaviour. The guy at the till made her feel terrible, asking her the area she lives in, the reason she was in KH, even the name of her mum!!! Finishing by " you are very cute, any chance I could follow you sometimes". Be careful people!! ( happened the 14/10 around 12.20pm)
October 2023 by Laura tempest
I would give no stars if I could...Ordered a pizza tonight online, and then tracked it online. After 10mins was showing as cooked, so assumed delivery would not be too much longer. HOW WRONG COULD I BETH'S!! This tracking did not update again then to being out for delivery for an hr and a half. Numerous phone calls to the store over this time all went unanswered. When tracking finally updated after nearly 2hrs after ordering, it went straight to showing as delivered. It has never been out for delivery, and I believe it has just been sat on the side for soooo long that staff in store have just cleared it off the system. Still, nobody answering phone, and I will be left with no food and trying to get refund. HORRENDOUS SERVICE. I WILL NEVER BE ORDERING FROM HERE AGAIN, AND RECOMMEND NOBODY ELSE DOES!
October 2023 by James Ash
Really good pizza and super friendly staff. Always on time and hot.Vegetarian options: Good veggie and gluten free options!
August 2023 by sreejith ps
Best service from the staff Uday. Really appreciate his friendly customer service
August 2023 by Rixta89
Always fresh..and always good service from all staff members! especially from manager Manny??
March 2023 by M S
Excellent service and great quality. Best offers.
February 2023 by Sean Osborne
Pizza was a little crispy round the edge and not much cheese
January 2023 by petesC1924JC
Kings Heath Birmingham store is a disgrace. Disgusting cold food , wrong ingredients . Poor quality pizza. This store needs a review on the people running it. Highly suggest don?t use it.
January 2023 by Alex Francis
I made an order online it didn't go through but the money was still taken from my account, when I called up to enquire about this the man I spoke with was not helpful at all, I didn?t appreciate his tone and he was very rude, learn some customer service skill.
November 2022 by Abid Hussain
Good quality pizza freshly baked. Vegetarian options are plentiful but could do with some extra variety. Atmosphere not applicable as it is a takeaway service. Quick service and good value with promotional offers readily available.Vegetarian options: Could do with some more variety but some good basic options.
October 2022 by Tahreem Haider
Brought a pizza home, ordered a tuna pizza and whilst eating I was wondering why there's such less tuna and NO topping besides the tuna. Then realised on the box it says cheese and tomato pizza + add tuna. So it wasn't even a tuna pizza...it was a margarita and they just added tuna. Disappointing! Called up the branch and they didn't offer any sort of compensation, as if each customer is meant to "check" every pizza they buy before leaving.Didn't expect this type of poor customer service from Papa John's, a disgrace.
July 2022 by Hasmukh Kukadia
The quality seals were broken but the manager offered no apology and persistently defended the delivery driver. Apparently its OK my quality seals were broken because "the driver has done 20 deliveries tonight". WHAT DOES THAT EVEN MEAN???? All he wanted to do was answer back and fight. It was exhausting. It annoys me and my blood boils when they show NO LOYALTY when I spend good money here. I've changed my local store on the App and I'll never be ordering from here again. They would much rather create a non existant problem and blame you to make it easy for them to deny a simple refund
