February 2024 by Dee Aspland
Ordered pizza, wedges and garlic breed. Pizza was fab, wedges were hard and ineatible..even my dogs refused them and tge garlic bread was the same. The driver was great and did a fab deliveryVegetarian options: Limited options
December 2023 by Rikesh Patel
Worst branch in the Midlands
November 2023 by J Russell
Delivery tonight food tasted below par and was cold, tamper sticker not attached properly for one order. Tge food inside - melts had emptied into box. Took ages to deliver despite being packaged for over half hour on tracker. Rank.
April 2023 by annette moncrieffe
Food took well over an hour then did not receive the full order. Store did not even pick up phone kings heath branch. When we opened pizzas they were cold and tasted stale. Top it of the delivery driver was rude, literally through the food at the door and did not even speak.
February 2023 by A?med 01
Having been a pizza hut store manager previously, the quality of pizzas (and sides) has declined massively. The dough tasted old, the flavour in the sauce, toppings and cheese was lacking flavour massively. The garlic sprinkle on the crust did not taste nice. Some of the larger wedges were undercooked and difficult to bite in to.The quality of ingredients when I was a store manager at pizza hut was world's apart. I used to enjoy eating it, my family and friends would always order it. It's a shame to say that pizza hut has gone down in quality over the past few years. Everything tastes overly processed, the cheese doesn't not have any taste resemblance to mozzarella or any type of cheese for that matter and tastes like processed cardboard. The price increase for the products cannot even be justified. If the prices dropped and the quality also then it can be argued that they go hand in hand. When a product is more costly and the taste goes down, then this is very questionable.It's sad to say that I will not be ordering from pizza hut again for the foreseeable future.
February 2023 by kathryn (katie)
I?ve always had perfect food from here, but since about a week ago whenever I put in any address served by this Hut into the app to start a delivery, I get an error message. I?ve tried other addresses and they?re fine, as well as trying different devices, days, and times, so there?s obviously just a problem with this Hut.Please sort it out, I want to be able to order pizza and Pizza Hut is the only one I like!
January 2023 by SHAMSI LATFI RASHID (Ms Rashid)
I had a flat bread and chocolate cookie with ice cream both were nice. Delivered. However they forget the garlic dip. I phoned up and they took the first line of my address for a dip with another meal. I expected a refund though.
December 2022 by Jason Dickinson
Totally rubbish my order was cold on arrival and over cooked I will Never again order for Pizza Hut in kings Heath delivery driver had bad attitude Need to do better
October 2022 by Lian Few
Waited 50 minutes rang shop 3 times to ask for time, then they refused to answer my calls until my partner rang off his phone. Disgusting service!!! Won't ever use this store again!!
October 2022 by Millie Thomas
Very rude staff over the phone they messed up my order and had no interest in helping me at all.
June 2022 by Sabah Ammar
horrible service and delivery. find the most rude staff here.
February 2022 by S KRQ
I had a flat bread and chocolate cookie with ice cream both were nice. Delivered. However they forget the garlic dip. I phoned up and they took the first line of my address for a dip with another meal. I expected a refund though.
February 2022 by Campbell Thomas
I cannot stress enough how much you should avoid Pizza Hut Kings Heath.Pizza hut accepted my order despite having no available drivers to ever deliver the food. Unable to contact them (after trying 8 times) and an hour after the 'expected delivery time' set by Pizza Hut, I drove to the takeaway and collected the item. Pizza Hut had taken my money, ignored my calls and been unable to deliver the pizza which makes this more of a scam than a takeaway restaurant. Had I not had a car, no food would have ever been delivered.Staff were unapologetic and dismissive of the issue, similarly the customer services team offered no acceptable resolution.For all this, the food was expensive and below average quality.
February 2022 by Maedeh Akhbari
had to wait more than 2 hours!!Better to called "Slow food" rather than fast food & "Pizza Cold" rather than pizza hut!
July 2021 by munashe chandigere
This embarazzing are they not ashamed to sell food like this I normally go pappa John's in kings heath cos they are always top quality however this is disgraceful first of all there employes smell wich sets a bid sign there clothes were not nice It was not clean at all i was disgusted the aroma was not fresh at all the workers were just on their phones whilst I was waiting for my pizza for 45 mins it came cold drink was warm and wedges were stale seats werent even comfortable and I saw a couple rats running around there were a lot of chavs around and it wasnt a good place to be
