September 2023 by Emma Hogan
THE GUY BEHIND THE COUNTER AS YOU WALK IN, JUST SHOUTS AT YOU, WHAT DO YOU WANT, HE HAS NO PEOPLE SKILLS AT ALL, HE REALLY NEEDS TO GO ON A CUSTOMR SERVICE COURSE, WENT IN TO RENEW MY PASSPORT, I DID NOT STAY & WILL NOT BE USING THIS POST OFFICE AGAIN , IF I HAD THE OPTION TO GIVE 0 STARS I WOULD.DOES NOT DESERVE TO BE RUNNING THE POST OFFICE
June 2023 by Steve harrison
Man behind the counter so rude and unhelpful. Ignorant bad mannered lady behind the other counter. They Ste in the wrong job as supposed to helpHorrible dingy shop AVOID AT ALL COSTS
April 2023 by tracie monahan
I rate the post office staff as well deserving of 5 stars. I was in there earlier and had many things to do, including photocopying a lot of papers. The lady kindly helped me, and stapled everything together for me as she could see I was struggling and in pain. She went out of her way to be kind, and that was much appreciated.
April 2023 by greg jones
Went in to send a parcel sold me the most expensive option went online and looked after cause I thought it was expensive and coukd of sent much cheaper sold me parcelforce express Am ripped off
August 2022 by VisX_FaTdan ps4
Very rude staff not helpful at all one of the worst post offices in Birmingham
June 2022 by Ikram M
Appalling service at this post office. Attitudes of staff are all wrong, not helpful at all and would rather you didn't come in. They try to make things as difficult for you as possible. Made a complete sh show of my parcel, didn't scan it at all, kept telling me it wasn't there even though it had been confirmed by royal mail and then wouldn't accept ID. Just choose another post office, guaranteed to get better service elsewhere.
June 2022 by Savage
Go here often to send off post, literally never had a problem, don?t know why there?s so many bad reviews
June 2022 by Steve Parker
Rude guy behind the counter. Not going there anymore
May 2022 by Sweetie
Go here often to send off post, literally never had a problem, don?t know why there?s so many bad reviews
April 2022 by rumina khatun
Disgusting service, the man behind the counter is not helpful at all. He?s so rude! This isn?t the first time he?s been rude, he?s always in a bad mood.
April 2022 by Lizzy Yaseen
Disgusting customer service from the guy at the front counter! Will never return!
August 2021 by L W
I used to use this post office regularly until the incumbent staff took over.Unfortunately I will not be using them again as the staff have become very rude.The male in particular is very abrupt and rushes you out the shop.I did mention this to one of the desk staff but they brushed it off and said they mean no harm.Unfortunately this is not the way to run a business especially if there are other post offices in the nearby vicinity.Shame really , it used to be so nice .
March 2021 by Big Sam
VERY RUDE ASIAN LADY WORKER. Will scream and bark at you for no reason. Whilst in lockdown they have a queue system, one goes in one goes out (max 4 people). I went in and was barked at to get out. Came back in and was told there was over 4 people already in, not my problem she cant count. NEVER GOING HERE AGAIN. Both Coventry road postoffices a 0.5 mile away have WAY better service. AVOID AT ALL COSTS
January 2021 by Leonora W
I used to use this post office regularly until the incumbent staff took over.Unfortunately I will not be using them again as the staff have become very rude.The male in particular is very abrupt and rushes you out the shop.I did mention this to one of the desk staff but they brushed it off and said they mean no harm.Unfortunately this is not the way to run a business especially if there are other post offices in the nearby vicinity.Shame really , it used to be so nice .
November 2020 by Samad Alam
VERY RUDE ASIAN LADY WORKER. Will scream and bark at you for no reason. Whilst in lockdown they have a queue system, one goes in one goes out (max 4 people). I went in and was barked at to get out. Came back in and was told there was over 4 people already in, not my problem she cant count. NEVER GOING HERE AGAIN. Both Coventry road postoffices a 0.5 mile away have WAY better service. AVOID AT ALL COSTS
