March 2024 by Valentina Ezeneche
Great customer service
February 2024 by Cathy Browne
I would like to thank all the staff at Harborne post office for their continued great customer service, I use the post office frequently and always find each staff member to be professional, friendly and knowledgeable, I had lots of queries following a fairly recent bereavement and was given good advise and support by the staff,
February 2024 by Soheil Tehrani
Very poor service Very rude staffs
January 2024 by Zak
Very rude staff. The young blond women was vile and sent me away to use my bank for deposits and the larger older women was shouting at me across from the adjacent counter to patronise me. I asked her to lower her voice as some privacy would be appreciated and she called me rude for doing so. Not happy with their lack of professionalism. It?s scary enough when depositing money as a woman but when they can?t be bothered to process the transaction, it?s even worse. It?s was daunting. Instead the older woman started shouting about using a bank instead as she told me that they get charged for certain processing which I did not need to know as the previous week the guys had processed my transaction with no issue. This drew attention to me and made me feel vulnerable for my safety as I had to walk out with my money. All I needed was a quiet word not a loud discussion the whole of the establishment could hear. They were looking down at me and talking down to me. Horrible human beings. I am a professional that knows how to conduct myself. I don?t need jobs worths looking down their nose at me. Having read previous comments, I too can see that there could be a bigotry going on. Not impressed and I don?t often get that feeling but something was a miss.
December 2023 by Jim Ng
good service & very helpful with currency exchange! ??
October 2023 by Kezza
Usually a good smooth flow in the queue
September 2023 by Joe Glover
During my wait to be served, the queue was subjected to the staff?s endless inane chatter about their holidays, their painfully slow pottering about, and an utter lack of any useful activity. No other business would ever tolerate such insane inefficiency and terrible customer service. It?s no surprise the organisation is on the brink of collapse.
August 2023 by Mr Singh
Long queues and mixed customers ...the whole set up is totally manic...not a good experience
May 2023 by Shahin Shaikh
Very rude lady serving at 14.55 today. Rolling eyes, unwarranted comments, unclear explanations - and felt distinctly racially motivated in view of attitude. Deliberate or subconscious - I am uncertain. Very poor service really. Have put in a formal complaint.
April 2023 by Ash Ahmed
Absolutely disgraceful service, paid for a service and wasn't delivered, made numerous 20 mile journeys and waiting in the ques, just to be told to be patient and try tomorrow. Anyways, 3 months on and still no joy. Avoid at all cost
March 2023 by Fariba Abbasi
Horrible post office. There is a short haired blonde, middle aged woman who works there with a terrible attitude and tone when speaking to people. Not only have I witnessed her be rude and horrible to me and screaming but I have also seen her behave this way with other people. She is racist and speaks to you in a nasty manner. Other staff at this post office are too faced and rude too but this woman is a terrible bully. She never apologised to me and refused to believe she was wrong. Stay away from this post office.
March 2023 by Busy Bee
Absolutely fab staff here ? very busy post office but queue goes down quick very cheerful staff especially the blond middle aged lady so helpful and gives me a chuckle - keep up the good work harborne we appreciate you guys you work so hard and have a lot to put up with ( really find the negative reviews puzzling ??.
March 2023 by Ashley Platt
Great local post office with a WH Smiths inside that has all your needs. Good friendly staff and a full selection of magazines for everyone's taste.
January 2023 by JRS VIII
Great office with helpful friendly staff.
December 2022 by Gezenti
They have very rude workers. There is a blonde lady, and charged my small letter two times. I was sending this small letter from different royal mail post offices without any issue but this lady is not normal. Or maybe they are not a normal post office. Idk