February 2024 by Nikky Chitroda
The worst place ever for a sick person to get medicines from. The owner hires young, rude, ill mannered relatives to run the place who swore at me because they messed up with my prescriptions. He's never there. The rude young girl wearing a scarf with spots on her face needs to realise that she's not going to be tolerated in a real world and needs to be taught some simple manners of how speak without calling customers nasty names as we are the ones giving you business.
January 2024 by Bernie Faulkner
excellent service! the best pharmacy in Shirley, always has my prescription in stock and delivers to my door. service above and beyond!
January 2024 by Amrit kaur
Staff are lovely in store but the prescription service is awful. The delivery staff leave your prescriptions in an open porch without using the door bell, and most recently don't use the door bell and opens your prescription up, taking out the medication and wedging it in the letter box, all captured on Ring Doorbell. Tried to speak to the manager who called close to 10pm and failed to call back to rectify the issue. Don't even bother using them
January 2024 by Claire Honey 8 and
Always use Robin hood pharmacy the team are always so helpful for anything any problem or question honestly nothing is to much trouble they always have my medication ready from my repeat prescription quicker than any other pharmacy they're open late and on many days when other pharmacies are closed. The team are really polite and easy to talk to if You have any problems you can always have a confidential talk with the pharmacist friendly and polite never feel uncomfortable like in some bigger pharmacies. This family run pharmacy really care about there customers and helping people. They will always do there best to help you and any problems or medication you might need. Lovely staff and lovely service. Would highly recommend using this pharmacy and for all your repeat prescriptions or medication you might need so quick and efficient 10/10. Russell wood.
January 2024 by Claire Hollick
Been using Robin hood pharmacy for well over 7 years now the staff are so lovely and helpful can't do enough to help you such great service wouldn't use any other pharmacy always goes above and beyond for all the customers and is always open when many other pharmacies aren't. If you need something and it's not there it's always ordered in for you nothing is too much trouble. Highly recommend robin hood pharmacy 100% .
January 2024 by loren williams
I took my daughter here on boxing day as my daughter was really ill and nothing was open, the man was very knowledgeable and friendly. He helped us lot! Would definitely go back here!
January 2024 by Rajeshree chavda
They were brilliant will be going there again, rang loafs of pharmacies no o e had the medication except them they saved it for me until the following morning
December 2023 by Elly Johnson
I?d advice anyone to not buy any over the counter items from this chemist as the one chap over charges customers purposely. I will be getting in touch with trading standards to highlight this. People are good enough to give them customer yet get robbed! Total disgrace.
December 2023 by Mark Powell
Been using Robin Hood pharmacy now for the past 5 years I have several pharmacies closer. Pop in on the off chance late one evening and went totally above and beyond to try and help me, staff are all friendly and helpful. My wife was seriously ill after a big operation and they was there sorting meds out for us they came on three different occasions in the same day delivering for us. In my opinion the best pharmacy around !
December 2023 by daftirishmare j
Everyone is always really polite and if your prescription has been sent over in the day it's usually ready for collection. If not, each member of staff will sort it out quickly.Lots of practical and professional advice about vitamins and interactions of different meds.The boss even greets me by name and asks how I am... and listens!
December 2023 by Melanie Clooney-Gardner
I was visiting the area and called into this pharmacy for some help and advise. All the staff were very friendly and helpful.
December 2023 by Samurai Hanson
Awful customer service and it is clear the pharmacy is overwhelmed with prescriptions. They are taking far too much for the tiny amount of staff that they have. Which is resulting in staff not having a clue where vital medicines are which would inevitably result in a disastrous service which I received yesterday alongside rude staff who eventually issued my medicine without confirming any details which is against the law. So I assume a member of staff will fraudulently sign for my prescription.
September 2023 by Mei Li
I've never had such a great service from a pharmacy. Thank you so much for sorting out my dad's meds so quickly but also for all the extra advice you gave. Keep up the good work and excellent customer service!
July 2023 by Ali Ham
Great customer service. Extremely helpful and polite pharmacist.
July 2023 by Sarah Williams
Have used this pharmacy for a while for certain prescriptions but moved here properly a few months ago when ours closed and so glad we did. They're super helpful and can tell they care about their customers. We've struggled to get our daughters prescriptions from other pharmacies but robin hood always has everything in and have always been really kind and helpful with emergency prescriptions etc. Excellent customer service and really efficient.
