February 2024 by Zaheer Abbas
Might as well close this place down permanently it's only open 2 hours a day
October 2023 by Aisha A
Checked my tracking number and it says returned to sender as incorrect address, didn't even attempt to contact me on the number provided. Have been keeping an eye on tracking my parcel and as soon as its in Birmingham they are sending it back. Have been calling the office but no answer, terrible service, can't believe they are still operating.
June 2023 by Josephine Samuel
Worst ever!! It?s so annoying when you can be at home all day and you receive an email saying we are unable to deliver because no one is at home? or unable to locate address.Royal mail please fix this service with your riders
May 2023 by Judy Brown
Staff are helpful and pleasant website saying open until 3pm weekdays 1pm Saturday but not so. 2hours are ridiculous
April 2023 by Hasith Nawana
Sorted out the delivery and got my package quickly
April 2023 by Mr Eddy
RM tried to deliver a small package, by the time I got to the door the Card was left through the door (I was in the attic so had to come down the stairs) .Tried to collect the next day during lunchtime to find out that they only open 8am to 10am... The most ridiculous timings for any kind of "service provider", so I had to go again on the way to work at 8am and then it took them over 10mins to locate the item.It's just not convenient or practical to use Royal Mail, the opening timings are making a mockery of the whole thing. Perhaps better to close all of the DCs and have 1 (out of town) DC which opens for longer?
March 2023 by Waj WBAHFL
Please close this place redirected item by mistake to here now i cant collect due to opening hours disgrace
February 2023 by Reiss C
The gentlemen that work there are quite pleasent and when this office is open, the service is fast, but the issue is that this place is never open, 2 hours a day usually from 8am-10am, very inconvenient and a tad inconsiderate considering people have work and morning child commitments - who ever makes this decision to constantly change the opening hours doesn't have a clue what they're doing, there is no way royal mail could justify this to me, not as big and prosperous as their workforce is.Hire more staff please!
January 2023 by Tawhid Islam
I don?t know why it says closes 2pm I went there at 12:30 and it was closed what?s the point of opening for 2 HOURS!! From 8-10 like people don?t have jobs or have to drop there kids of to school or it might be to early for them to wake up !!!!!!!!
January 2023 by Alisha Karim
My parcel was never even attempted a delivery twice. I had rebooked three redelivery places even though this company didn?t even bother attempting the delivery. I have no idea how they are still running with such staff. Ridiculous
November 2022 by Amina Begum
Opening times are so limited and not much consideration, or flexibility for those who adhere to working hours. The opening hours offer such a small window (Mon-Friday 8am-10am and Saturdays 8-12noon) shocking service
October 2022 by Forid Ali
Needs to be shut down and moved to a place that open "Normal hours"Joke of a D.O.Royal mail sort this joke stop outWith your mickey mouse opening times.
October 2022 by geranium flower
Hate this places..they Change the time...to collect package
October 2022 by Matty Vee
Took them for ever to find my parcel after the lying postman said he had tried to deliver. Ring door bell proves otherwise
October 2022 by Folashade Oyeleke
The websites says they?re opened till 4:15 but they close by 10amWasted my time and money coming there
