September 2023 by Rob Bruce
Every time I turn up they are closed. Completely different times stated online. The actual operating hours are bizarrely 8-10am and 4-6pm. Then when I finally do get there in their open window they don't have the staff!
September 2023 by derayo sola
Alots of greedy people. there main purpose is too steal parcel and I wonder if there are no working cctv to monitor them.
September 2023 by Karl Jones
went to collect my item that they failed to deliver no attempt made and they were not open website says 8am-2pm notice outside office says something completely different does any one know what times they are open
August 2023 by Sarah
Purchase a bag was dispatched 28th July now item hasn?t had no movement since 31st July it?s the 9th today my item has either been stolen or lost at depot this place definitely needs investigation since I?m not the only one? What is going on here?
July 2023 by Chris Harvey
Doesn't deserve 1 star. Had a tracked 24 parcel for 5 days now and no movement and Royal Mail customer services of no help at all. Shouldn't be so hard to locate an item if you've paid for tracking.
July 2023 by Dave Turley
Unhelpful, not interested, don?t care.Opening hours are incorrect, they close at 10.00 for enquiries, not 2pm as stated
May 2023 by ahmad ali
Three weeks I am waiting for my order number Customer service on site No update on my shipment The company is very poor I don?t know how that company it?s in England. I am waiting for my shipment to Dubai. i need 30 days We are in 2023 not in 1970
April 2023 by Mary
I worked as a casualThe black staff are the worst onesI left due to bullying from black worker's.Why do royal mail employ angry, crazy, jealous psychotic single moms ?Every last one of them look the same, dark, ugly, destitute hoes
April 2023 by Triikzy jm88
Awfully run why do royal mail offer next day and its been over a week since they have had my parcel. Barley get any information of them over the phone and they should allow you to go up and collect from them taking the micky
April 2023 by adi adi
If your parcel is small and not special delivery it will likely get stolen at this dirty place. The amount of parcels that don't get delivered because dirty workers in there steal them. Curse you all.
March 2023 by Ricki Hall
Can be quite slow as only one person on counter to collect your parcel. Make sure you have ID. Very strict. Strange opening times.
March 2023 by Forgiveness Mabukwa
Service is quick I loved it you don't spend in que
January 2023 by Asad Z
Some great people work there.. got a odd few egos walking around too. so you got watch out for them. overall the place is good. Good fun.
December 2022 by Atbah Masood
Your services now is getting too bad .. they have previously lost my passport as I?ve sent with signed for special delivery and after a month and half they delivered it after I?ve reported it as lost and spent a lot of money on getting a new now and I have got the new already. This is only one problem of hundreds. Not recommended anymore it?s much better if we need another delivery company. The online services is interrupted too and no other option to change your delivery time or address.
December 2022 by Matthew Chow
Effort appreciated but please do prepare all the documents such as receipts with reference no. for checking in case they request duplicate payment, the unacceptable case which I encountered.
