March 2024 by Naveed Ali
They delivered my post to wrong address.Not responding as well
March 2024 by zawar hussain
Poor service and not follow timetable
March 2024 by linda0506
They were supposed to deliver a parcel two days ago, I paid for named day delivery. It didn't turn up. Yesterday, they sent me a message saying it was being delivered that day. Less than an hour later they send another text saying 'sorry we couldn't deliver' no reason as to why. The retailer then sent me a text saying they couldn't deliver as I was not at home.' I and my partner have been at home all day for the last 2 days. I've got cameras, nobody has been to my house in the past two days. I suspect they have delivered to Rodborough Road and not my address, which has a similar name. It's a regular thing with parcel deliveries from RM. Can't be bothered or can't read an address properly. I have arranged delivery for today via their website. I will see if they deliver today, two days late. I should be in the office today, good job I'm not. I tried to ring the number for Redfern, it doesn't let you speak to anybody, you get a recorded message asking you to choose various options, and if you don't want any of those they tell you to hang up. Not at all what you would call a service. No wonder Royal Mail's reputation is in the gutter.
March 2024 by Andrea Jenkinson
Parcel due to be delivered between 9.50 and 11.50. Item is chilled. Not received. Appalling service.
February 2024 by Bilal Gul
Worst service ever. Full of lies. Got rid of my parcel. Did not re deliver to address given.
January 2024 by Sabiha Patel
Rude staff. use rude word without any reason. Poor service.
January 2024 by Gareth Rammell
Abysmal service. Twice now the delivery person couldn't be bothered to deliver my parcel. First time the address was supposedly inaccessible then the second time unable to deliver to safe place even though it was scheduled to be delivered to my address not the safe place. Person on the front desk is about as useful as a chocolate tea pot. Providing absolutely no help, all while being rude and belittling
January 2024 by James Flaherty
Absolutely disgraceful, parcel office is only open 8am - 10 am and the staff there are extremely rude, disrespectful and unhelpful. The whole postal service has gone down the drain
December 2023 by Amelina Hanelli
Worst service
December 2023 by O C
Never had issue with staff but the opening times on google is incorrect. I took a pic but no option to post here. Someone needs to update the times!
December 2023 by Meeno Ahmed
I had a delivery scheduled yesterday between 1030 and 230 but still hasn?t arrived so I took time off work for no reason really unhappy with this service
December 2023 by Adeena
Good luck trying to find the place open, hours ar ecknstantly changing and nearly impossibly for msot people who work full time.
December 2023 by Mike Doneghan
They are barely open as it is, then they close their doors early .
December 2023 by israr ali
Not good at all
December 2023 by R Koukou
Poor customer service
