August 2023 by Emma Wurfel
Disappointed by the on-the-go vegan options, I couldn?t find a single option. But had a good range in the free-from section.
June 2023 by Sajad ALI
Mo and kay provided exceptional customer service and were very friendly and also very helpful. Keep up the good work.
June 2023 by Nancy Wong
Stuff whom I met today was helpful and polite.
May 2023 by Emili Yankova
Very bad customer service from customer assistant named Mo. While he was on the till and serving customers he was on the phone or I don?t know, and talking.
April 2023 by Ria K
Rude customer assistant , while purchasing items the cashier was adamant my id was fake while I show her all the evidence it is my id and then the manager had to come over to resolve the issue. I visit the store again and the same cashier starts again claiming it is definitely not my id and it is fake without even checking any of the details and accuses me based off a photo.
April 2023 by Abby A
I like shopping in the actual store on Brindley Place its cool but this will be my first and last time using deliveroo to get delivery from there. I got a message saying something essential I ordered is out of stock. Sainsbury's couldn't be bothered to actually indicate what items or item is /are out of stock so I could find an alternative. It takes me quite a while to do my shopping only for my order to be cancelled
April 2023 by Ria Kumari
Rude customer assistant , while purchasing items the cashier was adamant my id was fake while I show her all the evidence it is my id and then the manager had to come over to resolve the issue. I visit the store again and the same cashier starts again claiming it is definitely not my id and it is fake without even checking any of the details and accuses me based off a photo.
April 2023 by Enzo E
The service on the self checkouts here is abysmal, the staff can see you need approval with your items but instead continue their conversations with colleagues or the security guard. I?ve looked around at 3 members of staff who can see the flashing light above my till & the way the look on their faces as if you?re causing them the biggest inconvenience of their lives is a joke. Do your job.
April 2023 by Brian Court
It's okay for a shop that's not big, some prices are good & cheaper than elsewhere.
February 2023 by Sean Humphrey
Lovely staff most of time allways polite generally shopping ok but sadly seem to have stock issue for cat food etc but they do there best . The staff make the store
January 2023 by Barry Natuzzi
Shop here in the morning.The bloke on the till needs to pull his finger out and stop moaning about how much he is paid
November 2022 by Simona Orosova
Shocking customer service.People who works there looking like it's a punishment for them to be there. Everyone is slow, security standing by the door talking to shop assistants or they are smoking outside with them. If you need an approval to get something through self checkout, you have to look through the whole shop for someone.One of the worst Sainsbury's ever?
October 2022 by Justin Jia (Justin)
Appalling customer service. Very careless manager who couldn?t explain things well and an extremely rude security who kept threatening customers, great pair for this store. A disgrace to the company
September 2022 by Vincent Evans
Sainsbury's is a little local shop in the main Broad Street. It's inexpensive, and have lots of choices. You can either get served by staff or use the computers to save time although I believe you can only use a card. Currently there is scaffolding on the out side while the work program goes on its safe enough to enter and shop. There is a local tram system, Taxies and bus stop near by. I think the costs are moderate.
July 2022 by Paul Dunstan
Nice convenient place to shop
