December 2023 by Michelle Myers
Altho the queues were long it was a lovely atmosphere.
December 2023 by Karen Cooper
Very unhelpful man on customer services. We bought a bottle of whisky on Friday as a Christmas present for a guest we have coming for Christmas. We have since found out that we were misinformed and he doesn't like whisky. So on Sunday we took it back to sainsburys. The man at customer services said, "I can't refund spirits." He offered no alternative until we said can we exchange it for something else. He said we could exchange it for a couple of cases of carling larger, but there was still £4 owing to us. He then proceeded to put £4 on a gift card for us. Why were we not offered this in the first instant. I have had several problems with sainsburys over the last few months. I do online shopping with sainsburys and have a sainsburys credit card that I use every month for shopping and petrol. I pay it off every month. I have had shopping missing and a lot of negative experiences with staff. What has happened to sainsburys.... no customer service ?. Sainsburys, you need to look after your customers. I am looking at taking my custom elsewhere. It seems this is what they want.
December 2023 by Teresa Hatton
One problem trying to get out of the prison cell!! There was no barcode on my receipt, I had to wait for someone to let me out of jail!! Everyone is now treated as if they are a thief....
November 2023 by Roger Leitch
Unpriced vegetables / two different prices on same potatoes. This store has a limited range compared to other stores.
November 2023 by James Foley
Very well stocked and very tidy I will definitely be coming back soon
November 2023 by Steven Henry
Great one stop place for groceries, household, clothes and great gift options
November 2023 by beatrice spencer
Always have what i want more expensive than other supermarkets but good quality fresh produce and loads of variety
November 2023 by Marnie Larden
Huge car park, big store with an Argos. No cafe. Loos. Smart shop handsets which I love using. Hot food cabinet too. Get some great reductions at the right time of day. Lots of choices and prices to suit different purses. If you buy somethings with smart shop vapper you often get extra points added to your Nectar account plus special buys next visit.
November 2023 by Bernadette Broxton
Great offers when having a nectar card. Till staff were pleasent too.
November 2023 by Andy West
Supermarket, no delicounter. Seems like more staff on tills, shelves well stocked.Hate the shrink packed minced beef, tried and wouldn't buy again.
October 2023 by Liliana Cavazzi
It's possible delivery food, and coming quickly with shopping, there are a big parking, many basket, good organisation, polite workers, and a incredible product's variety.
October 2023 by Mark Pitcher
I didn't really go to sainsbury? I was going into Argos, which was quiet at 0920am. I had to pick up a watch I'd bought online. You are supposed to approach the bought online counter? But it didn't really matter. 2 staff on the Argos part of the store, but I'd expect they would struggle as it gets busy unless they have extra staff.
October 2023 by margret smith
This store is very good for any item any one really wants , food clothing electric beauty etc. Also in store is a Argos store who are really helpful, if item is out stock they order for next day, Sainsbury's staff are pleasant and friendly which is what customers want to return for more shops in a week.
October 2023 by Bruce Mackinnon
I got very tired because of my disability but I couldn't help myself, I had to see as much of the store as possible. Great fun.
September 2023 by Marie Round (Rie)
This is not bad for a high street supermarket - the Maypole store is not massive but big enough, generally clean & tidy with friendly, professional & helpful staff.The quality of the products on sale is OK, although stocks of some items run low towards the end of the day, especially fresh meat, fruit & veg. Staff assistance at the self-scan tills can be long-awaited at busy times, although once they arrive staff are polite & helpful.Toilet facilities available are mostly OK, although I've noticed on occasion it would be helpful if they were checked/cleaned a little more often.Overall not bad, so why the low rating? Not, I stress, a reflection of this particular store - just a general gripe that Sainsbury's as an organisation just doesn't stock the wide range of products & varieties that it used to.So, sadly, we now only visit occasionally as it's no longer the enjoyable outing shopping at Sainsbury's used to be, especially since the closure of its cafeteria (at the Maypole store the meals were tasty & good value - they are much missed). A real shame.
