April 2023 by Naomi Henderson
Friendly and helpful staff. I really enjoy over hearing their interactions with other customers as they welcome them to the shop and help with queries. Some real gems to be found on the racks too
January 2023 by chloe hulley
Volunteers here were so lovely and chatty, helped me reach an item when I couldn?t get to it and were just generally happy to help! However manager was very rude, had an issue with item pricing, paid £10 for a coat and manager went mad at the volunteer who told us it was £10 as apparently the manager had decided it was worth £100! We were made to hand back the coat very embarrassingly and the manager told the volunteer off across the store for all the customers to hear. I felt very bad for the young lady as none of us knew any better, I don?t think anyone would expect to pay £100 for a coat in a charity shop! I understand the manager wanted to explain to the volunteer that if you?re unsure of pricing you should ask but I think there?s a time and a place for it, and the way the situation was dealt with was far from professional. Hope the young lady is okay, thanks again for your assistance today :)
January 2023 by Rakesh Malhotra
I was on the till that day when that incident of the £100 jacket happened and that review what was recently written by the lady who was going to get it for £10 is not true. My assistant manager stood by me and I never heard her shout at anyone. Good job I questioned about the price of the jacket before I put it in the till otherwise I could have been in serious trouble if I made a commitment without checking it out first.
February 2022 by Daniela Hudecek
'would you like a bag please'
July 2021 by Daz Smith
We are a really great shop. Friendly staff always willing to help. We sell electrail items are really good prices.And are prices are really reasonable and you can always find a bargain.So well worth a vist so pop on down and have a look there is always something for everybody. We got a range of mens kids ladies clothes footware toys.
July 2021 by sharon broadhurst
Brilliant team of volunteers working in this store always friendly and willing to help when needed. Great choice of stock at a very reasonable price, well worth a visit
July 2021 by Teresa Bendall
I love ? scope shop it a nice shop to work in the people are very nice and Sharon the boss is a very nice the assistant manager Debbie is very loving to and all the volunteers and very nice to me I get on with everyone ? ? ?
July 2021 by Kyan The Music Nerd
Fantastic shop, by far my favourite charity shop for cds. i managed to find 7 oasis cd singles there
March 2019 by Bhanita Mistry
Hiya I think Scope charity shop in Erdington high street is very very good shop, the managers of scope charity shop in Erdington high street and helpful. All we need is more customers and more donations from people also better things to sell. Xx so our shop does better. We have got great prices please buy our stuff
May 2017 by Deborah Fox
Good clothing great prices