March 2024 by sandra cotterill
Dont have a problem with the Garage itself but they have a homeless man with long dreadlocks and head to one side, he looks quite scary, he is ok as i have given him money and pasty before but now he has becoming a nuisance, if u say got no change he will ask you to buy him a pasty on your card. i told the man in the shop serving and he just smiled !!. i wont be going there much more now its a shame cos i been going there for a long time
January 2024 by Souad Anwar
Worst customer service, vicky refused to put the air machine on for me just because I took gloves even though I apologised and told him that my tyres were low on air , still didn't care and asked me to leave..I used to be a loyal customer but not anymore.. rude !!! Ask to be served by someone else
October 2023 by Vicky Titanium
Good experienceClean forecourt Instore neat and freshCosta coffee smells around the shop and kind staffs.
June 2023 by Aamir Aslam
Went to go get a gas cannister refill for my bbq was told by cashier he can't serve me while people are getting fuel at forecourt incase they miss a sale. Asked if this is for health and safety reasons but he said no it's just policy. Couldn't believe what i was hearing so asked to speak to a manager he rang the manager who then told me they had a gas leak on a cannister and that's why the cashier can't sell me a refill. At this point i had enough and just left and will never come back.
June 2023 by Mel lu how too
The old man behind the till is soo rude.The car wash was not working so I asked for some help and he started shouting at me asking why is it not working.When I asked for a refund he said no as he would lose out.The man needs to learn some customer service
June 2023 by Aamir A
Went to go get a gas cannister refill for my bbq was told by cashier he can't serve me while people are getting fuel at forecourt incase they miss a sale. Asked if this is for health and safety reasons but he said no it's just policy. Couldn't believe what i was hearing so asked to speak to a manager he rang the manager who then told me they had a gas leak on a cannister and that's why the cashier can't sell me a refill. At this point i had enough and just left and will never come back.
April 2023 by Sweetcaroline69
Every time I use this garage I get short changed , check your change before leaving the till
August 2022 by Muddasir S Musse
Worst customer service from the staff here.I dont know if they're purposely being difficult.2nd time I've been here and both times I've left disappointed
August 2022 by RAHEEL SARWAR
Very bad behavior staff nosense talking and very rude behavior.totally disagree by the service.totally disappointed staff
March 2022 by MIAAN ?Miaan?
Store staff, Krish was very rude. I went in to use a voucher for shell fuel but I did not know how to use it. I asked him the same question a few times and Krish started becoming so rude. He said you will teach me now to do my job. He started becoming aggressive and rude. He was a few words away to swear at me. I am your regular customer and never had such a bad experience before. Because of this I will avoid this fuel station and will tell all family and friends. He needs some kind of training to keep his anger to himself. Very disappointed.
September 2021 by Sarfraz Shah
Cause of this shell station I will never ever go to any other shell petrol stations first of all petrol prices are high but it?s doesn?t matter but instead of petrol there is only air in petrol nozzles and petrols tank and it?s happened with me that?s why I don?t recommend to anyone about this petrol station better to fill your petrol tank with water instead of this pumps petrol
September 2021 by Tony Holmes
Doesn't have toilet facilities and every customer is not wearing a mask nor nor means of advising of social distance.. they all allow more than 4 people at a time. Covid doesn't appear to be needed here or poor management over last few years.
September 2021 by David Morgan
I got petrol here this evening and was served by an attendant called Sounder. I checked whether I had a VAT receipt or not and couldn't find the VAT number. When I asked him where on the receipt it was, he snapped that it was on the receipt. He wouldn't even look at me. Okay, maybe he was having a bad day, but really? His customer attitude STINKS. What is with people nowadays? He acted like he despised his job and his customers even more. If I was this dork's boss, He'd be straight onto the dole queue.
September 2021 by Guy Young Music (U.K singer)
Filled half up with diesel last Monday. 100 miles down the road my car starts behaving badly. Got towed back home (10 hours but that's a different story) and car has been in with garage for 4 days. They've isolated the problem as being contaminated diesel!
September 2021 by Rai Alam
Very Poor quality this petrol Station is even destroying Shell Symbol of quality price Machines are old faulty and tempered with Staff Even doesn?t want to give you any discount that Shell app offers and very Unprofessional Saying to Everybody don?t waist your Money on this petrol Station.
