February 2024 by Fariah Choudhury
Worst customer service ever ! Avoid avoid avoid !!I purchased a swimming costume for my son I needed the next size up they refused to exchange it, the costume still had its tags on and everything, manager is useless not helpful at all.
February 2024 by Paddy Burke
Their phones never answer. Cheap and cheerful.
January 2024 by Lisa Whittock
Poor customer service.
October 2023 by Hassan Hussain
I would like to know If u got glowberry prime
September 2023 by umer chaudhary
Very bad customer service , the staff included manager is very rude ,they are just killing the time only and not serving the customers, will never suggest any body to come here.
August 2023 by Peaky Blinder
Visited today absolutely the worst customer service ever ? People queuing to pay for your goods ? With one person serving and staff standing around watching ? If the goods was not for my grandson I would have left them and walked out ?
August 2023 by hashim khan
I concur with what so many others have said here, staff are rude and lack simple communication skills. Obviously, nobody at SportsDirect cares that's why none of these poor reviews even get a response from them. A store run by clowns.
July 2023 by Sarah Chippendale
Staff looked unbothered and look grumpy like they don't want to be there ?
July 2023 by D OB
Worst sports direct by far. Always low on stock and staff are massively over worked. What should have been a 10min visit to buys some trainers turned into a 40min ordeal, I eventually gave up as 1 member of staff was looking after about 20 different requests. Clearly who ever is in charge has no idea how to run a team.
July 2023 by Muhammad Usman Qasim
Friendly staff, maybe not as experienced as it should be for big brand like this, but still good place for bargains.
June 2023 by Petr Gabrhelik
I strongly advise against buying from this branchI went to deal with a complaint of defective goods, the seller refused to deal with the matter, saying that I do not have the original packaging (which is only necessary for goods where the buyer has changed his mind and would like to replace it)when I pointed this out to him, he laughed at me and refused to talk to me furthervery unprofessional behaviour
April 2023 by Ray Usman
Bought some items as a gift and came back to exchange for a different size however when purchasing the item first I was told the item could he discounted due to the right shoe being worn so I gladly accepted as it looked perfectly fine to me. Came back to exchange for a different size and then was told by the manager Min that I had to pay the discount 10% which was fine, but when I compared the item to the one being replaced it looked exactly the same, When I asked for an explanation for this I was continuously told I wasn't the one who discounted it so can't say. I then was told the leathers been pulled out, again when put right next to each other you couldn't tell the difference. Was then told there's a sticker on it which precludes its worn. (Even though when asking the manager and his colleague whats the difference they couldn't give a definitive answer). When asking the managers colleague for the managers name I was told I can't disclose names!Terrible customer service. As a regular customer I will no longer be shopping here or advocately recommend anyone to shop here again. Avoid!!!
April 2023 by Musa
Rubbish service. Never going here again. Big store like this with one scanner. The Asian (Chinese) guy is a disgrace. Shouldn?t Be working for Sports Direct, (incompetent). JD?s much better. If I could rate it 0 would definitely.
April 2023 by Musa Nassr
Rubbish service. Never going here again. Big store like this with one scanner. The Asian (Chinese) guy is a disgrace. Shouldn?t Be working for Sports Direct, (incompetent). JD?s much better. If I could rate it 0 would definitely.
April 2023 by Sean Conrad
I've called 15 times and no answer. My issue is and complaint is, after ordering and receiving the wrong size the error being your I reordered and they again sent the wrong size. The live chat also said I'm still paying for the postage. Now I have no to trainers for holiday ?
