August 2023 by Trains are Cool
Awful experience, if I could leave a 0 star review, I would. The manager was arrogant and the service was terrible.Finding staff is a scavenger hunt, and the prices were incorrect labelled. Asked someone to look for some shoes out the back and we waited 10 minutes before coming back saying they 'forgot', is it really that difficult.Don't come here, even if it's your last resort for something, unless you want to be helped by a useless staff team.
June 2023 by Muhammad Salman
One of the best place to purchase fine quality and affordable shoes ?
June 2023 by Lilian Hagans
Very helpful girl who attended us on shoes
May 2023 by Elizabeth Emery
One till open on a bank holiday Monday!Poor lad was rushed off his feet with a queue wrapping all around the shop floor ? i heard him call several times for help but his request went unanswered ? two staff members putting clothes away rather than actually serving customers! Surely that?s the end game?!
May 2023 by Nita Webster
Asked for a hygiene sock to try on trainers, said they didn't have one (in a shop that primarily sells footwear ??) and then trainers given to try on from the box were security tagged together and couldn't be tried on. Along with a terrible returns policy, Sports Direct have gone hugely downhill. Cheap and nasty.
December 2022 by Mr ZulfAli
Customers walking round looking for staff. Looks like the shop is a mix of two shops USC and Sports direct and staff don't want to help the other shop customers? Confused
October 2022 by Jim White
Sports direct is my everyday choice for cheap and cheerful casual closing
October 2022 by Obaidullah Hassanzada
Absolutely rubbish, refuse to return or exchange item that have become worn out after one use. Got proof of receipt and days shoes used. Staff told me it's badly used hence damaged if u r spending 17£ reduced price ( 34£ oringaly price) shoe's u would expect it to be used at least a month to the least however 1 day is unbelievable. Better off buyjng from primark shoes cheaper and better quality as well as no problems returning or exchanging it. Tried contacting customer service to help but there is only email address no telephone number. I have sent email but no response from them. I would say Think twice before spending money here
September 2022 by Ross Jarvis
Great place for your trainers and clothes.Some good discounts on kids trainers. Lots of choice.We'll worth a look. service a little slow .
July 2022 by - Skuddie -
2 pairs of shorts & 2 polo shirts for £19 - CAN'T GO WRONG, RIGHT?
July 2022 by Kevin Balchin
Very good! Smart, organised, clean, spacious, 'Game' upstairs with party/tournament room.
July 2022 by James Wall
Busy as expected but still able to look around at some bargains staff great help
July 2022 by Natty Nat
Lovely store , lots of great quality items at great prices,
July 2022 by Roger Federer
Hi guys. I would like to inform you of how great a young lad with a very square head was to me the other day. His customer service was absolutely sublime and whatever he?s on, he deserves at least double. He was a young blonde lad with a stitching in his Nike jumper.
July 2022 by C. Morgan
I would call my visit to sports direct, one of my worst days ever in the retail industry. I ordered online some pears of shoes that don't fit, and I have been absolutely shocked to be rejected by a hostile line of staff, including the manager who didn't accept my returns as this disgusting shop changed the returns policy and IF YOU BUY ONLINE THEY DO NOT REFUND YOU IN SHOP, THEY ONLY GIVE YOU A VOUCHER WITH THE RETURNS VALUE. ABSOLUTELY NOT ACCEPTABLE!!!!I SPENT £200 on items that do not fit, so I want my money back. THE ONLY OPTION IS TO PAY POSTAGE AND RETURN THEM TO THEIR DEPOT. TERRIBLE!!!!And this is after I already paid £5 for delivery, and the delivery guy left my parcels at the main building entrance...A very very very disappointing experience!!!I used Sport Direct for so many years and all was okay, but since they are USC, the customer service is a disaster. WHATEVER YOU BUY, PAY ATTENTION, YOU MIGHT END UP SPENDING MORE THAN YOU PLANNED!
