December 2023 by S S M
The customer service here is terrible. Employees talking to one another across tills while I am waiting to be served is not professional or acceptable
November 2023 by Nikki Rahman
I was told to get out when I was waiting by the door with a trolley for my daughter who was next in line at the till The staff are absolutely rude!! The cashier called the rest of the staff to get me out they thought that would intimidate me to leave! No flipping sign in the window to say trolleys not allowed. P.S I use the trolley for support to walk has I have a illness. Shortly after they allowed another customer with kids to be in the store with a trolley! Talk about taking the biscuit!! I made a formal complaint and they wrote back saying our staff was not rude. What a bloody JOKE !
August 2023 by Anabel Uzoma
I went in today and i had a very pleasant experience, employees are nice, welcoming and helpful. I wanted to take a moment to share my experience with Pim. They were incredibly nice and went above and beyond to make mine and my sister?s day. Their friendly demeanour, patience and willingness to help made a lasting impression. I truly appreciate their exceptional customer service and highly recommend their assistance to others. Thank you, Pim, for making our experience so enjoyable!
June 2023 by Kelly Bacon
Love this place, Great service, get NHS discount. And have travel size toiletries
June 2023 by P S
A good place to get general beauty and skincare essentials. Often has some good promotional deals and the superdrug own brand is really good quality. However, I don't always find the staff that helpful or friendly, which puts me off from asking, and sometimes it gets busy and we could do with more than one till opening. The main thing that puts me off is the security guard that is normally there (not necessarily the same one) has followed me around and kept staring, making me feel suspicious and as though I'm a criminal. He should be less obvious about what he's doing!
June 2023 by Kevin Lee
A good place to get general beauty and skincare essentials. However, its quite expensive and know that you will be addicted to this place really quickly.Its makes you addicted almost like a drug.
June 2023 by Neville Mcfee
Fair price for quality item... worth a visit
May 2023 by Simone Ralph
Can always find what I need and the offers are good on some of the stuff perfumes are pricey never a decent discount.
May 2023 by Eileen Furey
Very helpful staff and everything you need.
April 2023 by Chantal JB
Staff need customer service training. I picked up an Olay scrub where all the range was reduced but was charged full price. I queried this at the till and had to wait while staff looked into this and advised that there is no price on that item, a card has not been typed up and they don't know where the scrub came from. I advised that the whole range is reduced but they kept repeating the same things as above to me. At no point did they offer to honour the price or apologise for the inconvenience as I then had to go through the whole refund process. It was a very matter of fact and you have to just accept it attitude. They looked blankly at me when I stated that surely an apology was required! I noticed most negative reviews mention customer service, obviously they don't seem to care here.
March 2023 by Arjun Bali
Brilliant variety of skincare and self-care items to invest in. Staff are friendly and professional to direct you to the right items. ?
January 2023 by Jody's World
Very good on price For fragrance for he or she.
November 2022 by Shallu Mahandru
Brilliant service By Kurun. He was very helpful. Bought couple of perfume and aftershave.
November 2022 by Patricia Allen
Very good selection of make up
October 2022 by Abba Elijah (elijagod)
The shop has a lot of beautiful stuff
