November 2023 by Elina P
Poor service, staff did not care to help although the shop was almost empty.
October 2023 by Georgina Fletcher
Helpful workers and really nice product line at the moment. Clothes sizings are a little confusing though
August 2023 by Michael Hagan
Brilliant service from the moment I stepped in store.
July 2023 by Hasan Ali Khan
One of the most amazing places to shop. I was in a bit of a difficult situation and the manager helped me. Truly a professional. I think his name was Sageer. The staff were really nice in helping me with my query and i would recommend everyone to go here!
June 2023 by Ghazanfar Mahmood
Bought a bag for Mrs.......Great customer service
February 2023 by Hamza Shahid
Really lovely staff
December 2022 by EthanC Pitt
Went to return a coat - met by unfriendly staff, who wouldnt accept the coat backWould not recommend
December 2022 by A L
I was at first being greeted by a staff. Which was lovely to begin with afterwards, I asked and showed a photo of a dress that I wanted and found online on the official ted baker website. The manager helped a trainee staff out and I was happy with it. The manager explained they did not have the original white dress that I have wanted and told me I can try on the cobalt blue dress they have got in store. The trainee staff afterwards was given a phone and told to ask for the cobalt blue dress but she did not ask for my dress size until later and manager did not remind her what to ask for my dress size on the phone just told her what to do by asking the availability. Afterwards I was being told it was not available either. The manager then asked me a very interesting question. Which I found really rude. Which website did you search on again because I can?t find the colour of your dress that you wanted? I told her and show her again the official ted baker website. Made me feel embarrassed even though I didn?t have to as I knew I searched on the official website and not discounted website. The most interesting I found was she was pushing a store walk in sale to a online sale in front of the trainee. Asking me not to order the same style dress but in another colour whilst I was in store but online and try it at home. I was even surprised they push the sale to Selfridges ted baker. I just did not feel like I had a completely warm customer service and rather a I can?t be bother doing a 50% sales job only do it when it suits their convenience.
December 2022 by sophie Hughes
Great customer service in this store. Scott was super helpful in helping me find the perfect gift and was very patient.
November 2022 by Becki Ewing
Modern looking store. Very attentive and friendly staff. Even had women's clothes in a size 6 which is a very rare find with Ted! Will definitely be back!
November 2022 by Uday Shergill
i like the brand and this one has everything in stock big show room
August 2022 by Naseem Akhtar
Amazing customer service. George was phenomenal. He went well beyond what was expected. Genuine, polite and very helpful! Much better than the service received at the Ted-Baker concession in the Selfridges next door.
June 2022 by M D
Very nice selection of clothes and thumbs up for the staff.
April 2022 by Lawrence Newman
Brilliant selection also reductions on some items ??
August 2021 by Leo Fran
Visited the store for the first time today....Chanelle was most pleasant and helpful...thank you for making our shopping experience so joyous! Money well spent...Will be visiting again soon!
