December 2023 by Atharva Bawdekar
Two of the employees were extremely disrespectful and rude and treated me and my friends like homeless beggars when we went shopping there.
December 2023 by m Jame
Your staff member karima needs better training, she's rude and has attitude, asked her simply for help and all she does is scoff and acts condescending, not the first time I've encountered her and honestly i dont understand why this store still has her, if she doesnt like her job then she should leave but dont take it out on your customers!
November 2023 by Qazal K233
Such a rude a bad behaviour from Karima and the manager who raise his voice to the costumer because you don't have physical id while shopping!!!! I work in hotel and accept the id picture but a grocery shopping doesn't!! If I wanted to made the payment from self shipping machine then no problem would be happened but because I stopped in cashier they say we don't sell you while I weekly make the shopping there! It was my last time for sure ??????
October 2023 by H. Jung
Huge range of alcohols. Mostly self-card payment. Easy to shopping daily. Escalator to access 2nd floor. Would be better to be a floor.
October 2023 by Hal Sh
Such a rude a bad behaviour from Karima and the manager who raise his voice to the costumer because you don't have physical id while shopping!!!! If I wanted to made the payment from self shipping machine then no problem would be happened but because I stopped in cashier they say we don't sell you while I weekly make the shopping there! It was my last time for sure ??????
September 2023 by Pawel Bromann
Scandalous how filthy the New Street store is - in the very centre of the UK 2nd city!I guess the management struggles to comprehend how disrespectful to their customer it is - one would deserve at least a clean check out when purchasing your products!
September 2023 by Michael McLean
Queues build up as all the self serve checkouts are now cashless, any cash transactions have to be at customer service..
August 2023 by writerNB
Poorly managed store... I end up going in out of desparation! I dont want to criticise ordinary store assistants, though! (they tend to be ok in Tesco stores, if you are polite). No, this store is badly run. Here's a list of things not working on my last recent visit: 1. No frozen items upstairs. 2. Descending escalator not working. 3. Did not have Passion Fruit And Raspberry Cheesecake (that Tesco have been promoting, since its a new addition to "Finest Range"). Edit: does not provide hand-gel for customers. but does have more than one server at tills . awarded 2 stars.
August 2023 by Akbar Zahiri
One of the most expensive place, how students or less earning people can afford Tesco price specially Birmingham town Center Tesco, even Government not even checking their prices, they selling 2-3 time more then any other places ,,, students and low earner avoid from Tesco town Center, shame on Tesco CEO
July 2023 by Vera Gouveia
Not bad...has a little of everything but a bit expensive
July 2023 by ORESTES LATERALUS
Smaller stores be aware that the prices are higher than in a bigger store
July 2023 by Kyle Leatherbarrow
Good choice for an express store, but counter staff are rude.
July 2023 by Robert Strong
Great location, just crazy busy!
July 2023 by J J
It?s 7.25am and the bakery shelves have not been stocked?.nor were the bakery items ready!!!Why are staff so lazy in getting bakery items out in time for opening??
June 2023 by M M
A lady accused me of not paying for the bags. She said on her end it showed that I had not paid for the bags so I said show me. After wasting my time, she was like ?oh I?ll let you off this time? and couldn?t show me. She basically lied that I had stolen bags based on how I look.She went on to ask how much approximately I had spent. I showed her my apple wallet transaction which was £17.50. Now thinking back if she really saw on her end that I had not paid for the bags, she would?ve known how much I had spent. But of course she wouldn?t know because she liedInstead of confronting people that really steal, they are wasting time on people that actually pay for their products. It?s really sad to experience something like this at this tesco.
