November 2023 by Stuart Hateley
I'm really disappointed with this place. We went last night to pick up a table I had seen online but went upstairs and was horrified by the sight. It looked like a warehouse rather than a shop. It was an absolute mess everywhere.Staff was just walking around, not looking busy, and ignored customers. Rather rude, really.I couldn't get our pushchair around much of the shop either.We decided that it was too much effort to get around the mess to look at the table, so we are going to look elsewhere, maybe Dunelm.We did buy a small Christmas decoration, but when we went to pay the staff behind the tills were more bothered about finishing their conversation rather than serving us.Management has to improve things here.
November 2023 by Sophie
Great choice and value but really slow on the tills a lot of the time and a number of staff are avoidant when they?re being called to the tills. The staff on returns area always seem the most helpful and serve as well as deal with queries.
October 2023 by Mahjabeen Amir
Good stock, mostly everything in one store, curtains, canvas, mirror, decoration, kitchen stuff, DIY, furniture, lighting, art, and craft nearly everything
October 2023 by Angela Room
Variety, quality, quantity. Fantastic place to do a shop for trinkets, asseciories, paint, wallpaper. Fancy a change of room, change the asseciories for a reasonable price. Get Halloween and Christmas ready. I spent 2 hours looking round, and I spent more than I should , I'm ready for Halloween and Christmas. I have some great ideas for gifts on a budget. Highly recommend a look. Just be prepared to spend. You can not help yourself.
October 2023 by Clare
Great store for all your art and craft supplies. Their Christmas display is wonderful.
October 2023 by Andrew Hill
Many items on the shelves do not have the prices displayed. Staff on the shop floor are not at all helpful.Long queue at the checkout to be met by staff who give the impression that it's either their first day or have just been told they're being made redundant.I suggest that the management of this company visit the store and have a look with a view to correcting what are basic faults in retailing or they will be the next Wilko.They say you only lose a customer once, well they've lost me.
August 2023 by Rose may
The products are really nice and good quality but the young staff are really rude and not helpful at all.On different visits i asked for help but they gave me a bad look because i interrupted their ?tea party? and they weren't even willing to help.there are too many of them in the first floor , standing together chatting and laughing instead of keeping the store tidy and clean
August 2023 by l davis
They have some great deals on ex showroom stuff I unfortunately just missed out but got a great garden set and after visiting a few large DIY stores this was the best value for money
August 2023 by Louise Collins
Used to love this store before lockdown. Went the other day and it was like a bargain basement jumble sale. Filthy dirty, rude staff, quality and range of goods definitely not anywhere near as good.The state of the toilets was nothing short of absolutely revolting and disgusting. One toilet was out of the order, another was almost overflowing and the other one actually made me vomit in the filthy sink. There was something all over the toilet seat where clearly somebody had an upset stomach. Couldn't wait to get out of there and into the very clean Dunelm and will not be returning.
August 2023 by Rachel Malin
Absolutely horrendous, the staff are rude the shop was a tip , stock and trolleys everywhere, staff were acting like we were in the way it was the middle of the day when there open!
July 2023 by debbie davies
I went to your store 5th july, and was most disappointed. It was more like a warehouse than the store it once was. It was dirty, looked like it hadn't been swept for months! and boxes everywhere , you couldn't attempt to go up some of the aisles because of boxes stacked up ! It's an accident waiting to happen! Let's hope your store gets back to its former glory and people will enjoy the experience shopping there !
July 2023 by Jamie Hughes
Won't be going there again as the service was rubbish as there was no service all staff was hiding in corners an outside smoking when inside there was only 1 person on the tillsVery disappointed
July 2023 by Khadija Ahmed
First time coming to the store it has everything you need would definitely come back again
July 2023 by Khaled Ali
very well stocked with lots of variety and great value. Free parking a bonus
July 2023 by R
Sat having a lovely sausage sandwich and cup of tea while I wait for my MOT to be complete, I was looking forward to a bacon sandwich, but she had no bacon. Lovely lady serving behind the counter ver friendly and professional